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  • Broken Leica DG 8-18mm

    I broke my newest lens yesterday my 8-18mm Leica DG.



    H-E08018 1 by Alf Branchwww.dkavs.co.uk and send the lens in to us.

    We will provide a more accurate estimate and when paid the replacement lens will be ordered and sent to you after arrival here.
    OMD E-M1ii MMF3 8-25 f4 Pro 40-150 f2.8 pro MC-14 12-40 pro 14-42 EZ 9-18 f4.0 -5.6 40 -150f4-f5.6 R Laowa 50mm f2.8 macro Sigma 105 f2.8 macro Holga 60mm plastic Holga pinhole lens lens and an OM2sp

    I nice view does not mean a good photograph. My FLickr


  • #2
    Re: Broken Leica DG 8-18mm

    Would have thought there could be some obscure EU rule about support for items sold within the EU.

    Comment


    • #3
      Re: Broken Leica DG 8-18mm

      Blimey effectively no after sales support from Panasonic, sorry to hear that Alf.
      Good to know though.

      What are you going to do?
      Regards Huw

      Panasonic S5 Mark II & Olympus Stylus 1
      Capture One Pro
      My flickr

      Comment


      • #4
        Re: Broken Leica DG 8-18mm

        Sorry to hear of your misfortune Alf. I wonder about the build quality if it breaks that significantly, simply because the wind blows your tripod over. Seems rather poor service from Panasonic too.
        Regards
        Richard

        Comment


        • #5
          Re: Broken Leica DG 8-18mm

          Olympus had some early issues with mount breakages on the 12-40. Not only did they have a repair "route", but they actually repaired many people's lenses at no cost.
          Paul
          Panasonic S1Rii and S5 with a few lenses
          flickr
          Portfolio Site

          Comment


          • #6
            Re: Broken Leica DG 8-18mm

            Chris

            Comment


            • #7
              Re: Broken Leica DG 8-18mm

              Alf,
              A further thought. Now that Panasonic have said the lens is not repairable, have you considered making a claim for accidental damage on your household contents insurance - it should be within the limit for the personal possessions category?
              Chris

              Comment


              • #8
                Re: Broken Leica DG 8-18mm

                Sad news Alf. Does it have any resale value on a certain auction site as "for spares" ?
                Most used: EM5i + 12-200mm, In briefcase: E-PM2 + 12-42mmEZ
                Film Kit OM4Ti + Vivitar Series 1 (OM fit ) 28-105mm F/2.8-3.8, Sigma III (OM fit) 75-200mm F/2.8-3.5, Vivitar Series 1 (OM fit) 100-500mm, Zuiko 50mm F/1.2

                ​Learn something new every day

                Comment


                • #9
                  Re: Broken Leica DG 8-18mm

                  Shocking service, sorry to hear this.
                  John

                  "A hundredth of a second here, a hundredth of a second there � even if you put them end to end, they still only add up to one, two, perhaps three seconds, snatched from eternity." ~ Robert Doisneau

                  Comment


                  • #10
                    Re: Broken Leica DG 8-18mm

                    Fairly shocking approach by Panasonic for what isn't exactly a cheap item (mental note made).

                    Have you tried contacting some specialist repair companies? A quick Internet search for "digital lens repair" returns lots of hits. Might be worth a try.

                    Comment


                    • #11
                      Re: Broken Leica DG 8-18mm

                      Luton cameras do Panasonic repairs, might be work emailing them.

                      Comment


                      • #12
                        Re: Broken Leica DG 8-18mm

                        Might be worth a punt Alf http://www.acecamerarepair.co.uk/default.html
                        They seem to specialise in Panasonic cameras and lenses.
                        Regards Huw

                        Panasonic S5 Mark II & Olympus Stylus 1
                        Capture One Pro
                        My flickr

                        Comment


                        • #13
                          Re: Broken Leica DG 8-18mm

                          Originally posted by rsh1960 View Post
                          Luton cameras do Panasonic repairs, might be work emailing them.
                          Originally posted by Greytop View Post
                          Might be worth a punt Alf http://www.acecamerarepair.co.uk/default.html
                          They seem to specialise in Panasonic cameras and lenses.
                          I have been working away today and emailed both
                          Luton said they though the lens body looked damaged and would need to go DKAVS for calibration
                          It DKAVS that said it is replacement only throughout Europe.

                          Ace said send it to them but I suspect parts would be an issue
                          OMD E-M1ii MMF3 8-25 f4 Pro 40-150 f2.8 pro MC-14 12-40 pro 14-42 EZ 9-18 f4.0 -5.6 40 -150f4-f5.6 R Laowa 50mm f2.8 macro Sigma 105 f2.8 macro Holga 60mm plastic Holga pinhole lens lens and an OM2sp

                          I nice view does not mean a good photograph. My FLickr

                          Comment


                          • #14
                            Re: Broken Leica DG 8-18mm

                            Originally posted by Gwyver View Post
                            Alf,
                            A further thought. Now that Panasonic have said the lens is not repairable, have you considered making a claim for accidental damage on your household contents insurance - it should be within the limit for the personal possessions category?
                            Thanks for pointing that out I will contact them tomorrow

                            Originally posted by OM USer View Post
                            Sad news Alf. Does it have any resale value on a certain auction site as "for spares" ?
                            Thats an option to check out for sure
                            OMD E-M1ii MMF3 8-25 f4 Pro 40-150 f2.8 pro MC-14 12-40 pro 14-42 EZ 9-18 f4.0 -5.6 40 -150f4-f5.6 R Laowa 50mm f2.8 macro Sigma 105 f2.8 macro Holga 60mm plastic Holga pinhole lens lens and an OM2sp

                            I nice view does not mean a good photograph. My FLickr

                            Comment


                            • #15
                              Regards,
                              Mark

                              ------------------------------
                              http://www.microcontrast.com
                              Too much Oly gear.
                              Panasonic 8-18 & 15.
                              Assorted legacy lenses, plus a Fuji X70 & a Sony A7Cii.

                              Comment

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