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Software Discuss Olympus Master, Studio and Viewer software applications as well as third party programs like Adobe Photoshop, Lightroom, Apple Aperture, and others.

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Old 30th October 2017
Gwb Gwb is offline
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Issue with Viwer 3 not recognising RAW files

Hello I am new to using Viewer 3 and have installed it on a laptop running Win 10. The files will transfer from camera and go into the 'Pictures' folder. However when I try and open them I get a notice stating that the file format is unsupported. Any advice available?
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Old 30th October 2017
Olybirder Olybirder is offline
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Re: Issue with Viwer 3 not recognising RAW files

You don't say which model camera you have. Are you using the latest version of OV3, which is 2.3.0?

Ron
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Old 30th October 2017
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MJ224 MJ224 is offline
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Re: Issue with Viwer 3 not recognising RAW files

What camera are you using?

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Old 30th October 2017
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Re: Issue with Viwer 3 not recognising RAW files

Hello and welcome to the Forum.

I see you have an OMD 5 mkII. I have OV3 on my laptop (Windows 10) and on other PCs. I have never had it refuse to open a file from an Olympus Camera.

As a test, pop a card in the camera, format it and take a picture, then import that RAW image. You will have to select the RAW processor in OV3

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Old 30th October 2017
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Re: Issue with Viwer 3 not recognising RAW files

camera in use is an OMD 5 mkII. Also any help on using this software (once I can see the images ) will be appreciated
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