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Software Discuss Olympus Master, Studio and Viewer software applications as well as third party programs like Adobe Photoshop, Lightroom, Apple Aperture, and others.

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Old 11th December 2013
Darren B Darren B is offline
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Olympus Camera updater will not work

I have recently bought an Olympus E-PL5 and I have just ordered the VF4. I have downloaded the camera updater v.1.03.
The battery is freshly charged and I have taken out the memory card as instructed. I have connected the camera to the usb cable, it comes on as normal, the grey screen appear and the option storage is high lighted. I then press ok, the screen goes black but it is still on and the little red square in the top left corner flashes a few tmes and stops. I double click the program and it comes to life and I click on next. a spinning symbols appears and then a message appears "Failed to communicate with the server (0x80041037).
Has anyone got any idea what is going on?
Is there another way to download firmware updates, like putting the file on a memory card, the way Panasonic do it?
I also cannot download Olympus viewer 2 or 3, but according to the specs, my computer is up to date. I have tried this also with the firewall turned off, but with the same results.
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Old 12th December 2013
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Dave in Wales Dave in Wales is offline
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Re: Olympus Camera updater will not work

I have done many updates with no problems, not that that helps you much.

What I found was needed was a 'full' battery and plenty of patience.

Sorry, but that's all I can offer.
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Old 12th December 2013
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Re: Olympus Camera updater will not work

Thanks. just tried again with a fully charged battery and no luck. I do get the connect to camera message, but then the cannot connect to server.
If I can download that program onto my work computer, I'll give that a go as it is a newer machine.
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Old 12th December 2013
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Graham_of_Rainham Graham_of_Rainham is offline
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Lightbulb Re: Olympus Camera updater will not work

Try an "alternate" site to get a clean copy of the Olympus Viewer 3 and Camera Updater:

http://www.getolympus.com/us/en/software

Good luck
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Old 12th December 2013
Darren B Darren B is offline
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Re: Olympus Camera updater will not work

Well I have run disc clean up and deleted the tempory files, cookies etc, but still no joy. I personally think my computer is getting old. It runs on vista. I have cancelled the VF4 and ordered the VF2 instead. I managed to survive using a Panasonic LVF1 which is suppose to be the worst viewfinder amongst all M4/3 veiw finders. I have heard only good reviews regarding the VF2.
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