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Olympus OM-D E-M5 The first Micro Four Thirds camera from Olympus with an integrated Electronic Viewfinder

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  #436  
Old 12th May 2012
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Re: OM-D E-M5 Delivery Date - Oh Dear!

The delivery paperwork that came inside the Amazon packing box states it's a VAT invoice. Scanning that should be acceptable (though not sure mine has actually been accepted as valid yet).
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  #437  
Old 12th May 2012
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Re: OM-D E-M5 Delivery Date - Oh Dear!

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Originally Posted by swing View Post
The delivery paperwork that came inside the Amazon packing box states it's a VAT invoice. Scanning that should be acceptable (though not sure mine has actually been accepted as valid yet).
I just got a packing slip in the box - the print on it was so small it wasn't even legible.....
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  #438  
Old 12th May 2012
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Re: OM-D E-M5 Delivery Date - Oh Dear!

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Originally Posted by DekHog View Post
only fax or snail mail.

Take either one. Then just photograph it and upload. Ring them soon after and they'll confirm the upload over the phone and authorise the grips.
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  #439  
Old 12th May 2012
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Re: OM-D E-M5 Delivery Date - Oh Dear!

My grip turned up this morning, very pleased initially only to be immediately disappointed when hooking up to the E-M5 to find the front control wheel worked intermittently and now has failed completely!
Phone call to Olympus on Monday

Furthermore and probably equally if not more disappointing is that my replacement E-M5 while perfect in operation (the first one wasn't) has a problem with the paint finish (as reported elsewhere on the web).
Along the edge of the USB / HDMI port the black paint has begun to come off revealing the brighter (silver) finish of the body underneath. I doubt that I have accessed that port more than 20 times at most.
This is just not acceptable in my book for any camera let alone one costing within a gnats **** of 1K
I'm about to call SRS to see what they suggest.

PS on the positive side I'll just add the grip feels great on the camera.
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  #440  
Old 12th May 2012
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Re: OM-D E-M5 Delivery Date - Oh Dear!

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Originally Posted by Greytop View Post
My grip turned up this morning, very pleased initially only to be immediately disappointed when hooking up to the E-M5 to find the front control wheel worked intermittently and now has failed completely!
Phone call to Olympus on Monday
Sorry to hear about all you problems.Are all the contacts ok between the grip and the camera and also between the two grip sections?
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  #441  
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Re: OM-D E-M5 Delivery Date - Oh Dear!

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Originally Posted by andym View Post
Sorry to hear about all you problems.Are all the contacts ok between the grip and the camera and also between the two grip sections?
Hi Andy,

Yes I've made sure all the contacts are clean, aligned and the spring loading is enabling contact.
Everything works but the landscape control wheel. The front Portrait wheel is fine.
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  #442  
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Re: OM-D E-M5 Delivery Date - Oh Dear!

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I just got a packing slip in the box - the print on it was so small it wasn't even legible.....
Yeah, that's the one. Photograph it or scan it. Apparently it is acceptable as mine got approved this morning. Failing that, just post that bit of paper to Olympus...
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  #443  
Old 12th May 2012
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Re: OM-D E-M5 Delivery Date - Oh Dear!

Ordered my black one from ffordes, picking it up on Monday.....just wish i had been able to "afford" the camera sooner to qualify for the battery grip
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  #444  
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Re: OM-D E-M5 Delivery Date - Oh Dear!

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Yeah, that's the one. Photograph it or scan it. Apparently it is acceptable as mine got approved this morning. Failing that, just post that bit of paper to Olympus...
Can't even find it now - I probably binned it due to being unable to read it!
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  #445  
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Re: OM-D E-M5 Delivery Date - Oh Dear!

Would Olympus be satisfied if you forward a confirmation email, perhaps?
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  #446  
Old 17th May 2012
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Re: OM-D E-M5 Delivery Date - Oh Dear!

Whoo Hooo!

Just got the call from Park Cameras, my SILVER OM-D -EM5 kit is being delivered to me tomorrow.

Not so good, still no spare battery.

Regards.
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  #447  
Old 17th May 2012
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Re: OM-D E-M5 Delivery Date - Oh Dear!

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Originally Posted by PeterBirder View Post
Whoo Hooo!

Just got the call from Park Cameras, my SILVER OM-D -EM5 kit is being delivered to me tomorrow.,..

Regards.
Boo Hoo!

I may have had a phone call, but I'm sitting on the train.

I'd best give them a ring in case it's arrived and they send it elsewhere.
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  #448  
Old 17th May 2012
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Re: OM-D E-M5 Delivery Date - Oh Dear!

SRS just called, asking for payments promised Monday delivery.
However I called Jessops, they said they are expecting only 2 silver units on 22nd of May but actually have 38 Pre-orders.
Just a think, i place my interest for free grip that I will get camera from Jessops. Would they convert it to SRS, or i will need to place new order?
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  #449  
Old 17th May 2012
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Re: OM-D E-M5 Delivery Date - Oh Dear!

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Originally Posted by DekHog View Post
I'm still having nightmares with the grip, as in I don't have one, and only found out yesterday that they don't accept the online shipping slip from Amazon as proof of purchase, and no VAT invoice came with the camera from Amazon.

Just been on to Amazon and they won't email invoices, only fax or snail mail. Bloody back to square one now. These people running the Olympus promotion have been worse than useless in my own particular case......

Did anyone else order from Amazon? If so, did you get a full invoice with the camera, or did the promotions people accept something else as proof of purchase?
I will get this sorted out for you. Your Amazon order email confirmation should suffice.

Could you forward it to me via admin@e-group.uk.net?

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  #450  
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Re: OM-D E-M5 Delivery Date - Oh Dear!

Quote:
Originally Posted by Greytop View Post
My grip turned up this morning, very pleased initially only to be immediately disappointed when hooking up to the E-M5 to find the front control wheel worked intermittently and now has failed completely!
Phone call to Olympus on Monday
A quick update on this, after persevering and trying many things I tied the problem down to a combination of the E-M5 and my 14-54 Mk2
However it now seems to have completely sorted it's self out (or maybe it was me). Anyway I just have to ensure that the lens and adapter are correctly and securely locked in the bayonet and all works OK.
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