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Olympus OM-D E-M1 The first Micro Four Thirds camera that offers phase detect focusing so you can use Four Thirds DSLR lenses normally as well a Micro Four Thirds lenses.

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Old 24th April 2015
wellyboot wellyboot is offline
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Here we go again....

My E-M1 is off for a spring break to Portugal on Monday. This will be the third time it's been over there in the last 8 months
This time it's the rear dial getting increasingly unresponsive. Initially it wasn't too bad so I decided just to manage as it was, but over the last week it's got so that I'm missing shots faffing about trying to get the aperture/shutter I need. So I bit the bullet today and rang them.
I just hope now that it's back before the bank holiday weekend, and that it's also a case of "third time lucky" in that it won't need any more repairs.
How good is the E-M5 II???
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Old 24th April 2015
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Melaka Melaka is offline
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Re: Here we go again....

I sympathise. My EM1 and EM5 have been on more Portuguese holidays than I think is reasonable.
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Old 30th April 2015
wellyboot wellyboot is offline
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Re: Here we go again....

Well a big thumbs up, and thank you, to Olympus. I sent my E-M1 to Portugal on Monday, and it arrived back today!! Brilliant.
However, I just sent it in for the rear dial to be fixed. But I see that they have:
a) Updated the Firmware, which is strange because unless there has been an update this week since sending it off, it was all up to date. Fingers crossed all my settings are still as they were!
b) Apparently, the top cover was "damaged by external force", and was replaced. I am unsure as to what the top cover is, but there was no damage on the E-M1 anywhere. Very strange.
c) Buttons/Keypad does not work properly so replaced. I am assuming this is a generic phrase and refers to the problem with the rear dial. So hopefully sorted!
d) Again, apparently, the grip rubbers were loose, so again, replaced. I was also unaware of this too.
I am now even more concerned that I may have a camera built on a Friday afternoon. It's the third time it's been off for repair, and each time, there were additional things wrong that I was unaware of.
I think I am beginning to wish they had replaced it because each time it goes wrong, I lose an extra bit of confidence in it.
If I were to sell it, I doubt I would get very much for it at all, when I mention all of the repairs.
So as I said at the start, the speed of service this time round cannot be faulted, but as for the rest, I am a little unsettled.
Has anyone else had this happen?
Many thanks!
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Old 30th April 2015
Ricoh Ricoh is offline
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Re: Here we go again....

I've had the rear dial replaced on my EP5. From all accounts it's quite common for the EP5 and the EM1 based on the number of threads I've read. Good news, though, Olympus recognise a design/build issue so we should be able to get them fixed FOC even if the camera is out of warranty sometime in the future.
Wellyboot: what trouble did you have causing it to returned on the other two occasions?

I have concerns about the longevity of electronic cameras, I have four which was probably a bad move. I'm reluctant to sell-on, however, since the value is more or less in free fall after a year or two of ownership.
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Old 30th April 2015
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Re: Here we go again....

Hi Steve
The two previous times it was returned was due to the notorious "Lock-ups". The first time it made the camera unusable as it was happening so often, the second time was because it was still happening (but not as frequently), even though I was given to believe it was fixed.
As you say though, after a couple of years prices drop dramatically, but I think that's true of all cameras, as new ones are launched so frequently!
Best wishes
Marcia
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Old 1st May 2015
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Chevvyf1 Chevvyf1 is offline
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Re: Here we go again....

Wellyboot, sorry to hear of your camera probs, again ! Hope it is 3rd time lucky !

It is interesting that so many "unknown to us owner" faults are repaired - the grips on mine were fine but replaced - I recall the grip rubber coming adrift on a number of E-5s so maybe Olympus have had a few go and are saving another Service holiday in Portugal for your camera - as grip replacement seems to be a standard "fix" on all service returns

I think it is great the ONE service/repair is so great ! and maybe shall lead to greater longevity of this model !

So far the EM-5 II does not have enough features appeal for me to trade up/down to it my on consideration is the Nikon 1 V3 and the 70-300 lens for Red Kites only
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