Olympus UK E-System User Group
Olympus UK E-System User Group

Join our unique resource for Olympus Four Thirds E-System DSLR and Pen and OM-D Micro Four Thirds photographers. Show your images via our free e-group photo gallery. Please read the e-group.uk.net forum terms and conditions before posting for the first time. Above all, welcome!


Go Back   Olympus UK E-System User Group > Site news and information > E-System User Group goodies

E-System User Group goodies From time to time we can offer our registered users unique offers - find out what's available here.

Reply
 
Thread Tools Display Modes
  #1  
Old 9th June 2009
dkayuk dkayuk is offline
Full member
 
Join Date: Nov 2008
Location: Guildford, UK
Posts: 107
Thanks: 3
Thanked 1 Time in 1 Post
Likes: 0
Liked 10 Times in 2 Posts
E30 free battery grip or flash - still waiting!!

Hi,

Sorry if this is wrong place to post this, couldn't find a more appropriate forum. After registering my E30 within the deadline (end of March) for the free battery grip (I have the printout), and sending the paperwork to Germany, I'm still waiting.

If anybody can help me with some advice on what I need to do, I'd be quite grateful...

thx

DK
Reply With Quote
  #2  
Old 10th June 2009
theMusicMan's Avatar
theMusicMan theMusicMan is offline
E-3 Enthusiast....:)
 
Join Date: Nov 2007
Location: South Wales
Posts: 5,878
Thanks: 143
Thanked 267 Times in 178 Posts
Likes: 8
Liked 30 Times in 19 Posts
Re: E30 free battery grip or flash - still waiting!!

Hi DK

When you registered, was there any information that set expectations as to when the battery grip would be shipped...? If you registered at the end of March, it does seem like a long(ish) time to wait. Could you not contact Oly and ask for an update perhaps...?
__________________
John

Reply With Quote
  #3  
Old 10th June 2009
The Saint The Saint is offline
Full member
 
Join Date: Aug 2008
Location: Witham, Essex, UK
Posts: 538
Thanks: 3
Thanked 22 Times in 21 Posts
Likes: 3
Liked 12 Times in 7 Posts
Re: E30 free battery grip or flash - still waiting!!

DK

When I got my E-3 in Feburary, Olympus Germany were quite prompt at sending out the free flash ring (took about 3 weeks).

I would contact them to enquiry what's happened, might be lost in post or something similar. I've always found them to be helpful.

Regards

Simon
Reply With Quote
  #4  
Old 10th June 2009
StephenL's Avatar
StephenL StephenL is offline
Senior Pixelmonger
 
Join Date: May 2008
Location: Yorkshire Dales
Posts: 9,863
Thanks: 984
Thanked 1,126 Times in 921 Posts
Likes: 658
Liked 755 Times in 499 Posts
Re: E30 free battery grip or flash - still waiting!!

It's not unheard of for the paperwork to go missing - mine did for my E-3 flash last year. I phoned Customer Support in the UK who took up my case and I soon got the flash.
__________________
Stephen

A camera takes a picture. A photographer makes a picture

Fuji X system, + Leica and Bronica film

My Flickr site
Reply With Quote
  #5  
Old 10th June 2009
Iains
Guest
 
Posts: n/a
Re: E30 free battery grip or flash - still waiting!!

I had exactly the same problem with my free Flash for my E30 and phoned customer support. It was claimed that DHL had tried to deliver previously a month earloer. Within a few days of me contacting them it then arrived.
Reply With Quote
  #6  
Old 11th June 2009
terryw's Avatar
terryw terryw is offline
Full member
 
Join Date: Feb 2008
Location: East Yorkshire
Posts: 71
Thanks: 1
Thanked 1 Time in 1 Post
Likes: 3
Liked 0 Times in 0 Posts
Re: E30 free battery grip or flash - still waiting!!

I had a similar experience but Oly Germany were very, very, helpful indeed. In my case they had a problem tracing my original E-1 registration but this was sorted out and the flashgun arrived shortly after this.

Don't hesitate, send an e-mail to Oly in Hamburg.

Good luck!

Terry
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
E-30 buyers - get a free BLM-1 battery Ian Site news 31 3rd May 2009 11:38 AM
Your chance to earn yourself a free BLM-1 battery by registering here Ian E-System User Group goodies 4 22nd February 2009 12:12 PM
Attention E-1 users! How about a free HLD-2 battery grip? Ian E-System User Group goodies 29 29th February 2008 07:01 PM
E-3 Owners - Claim your free HLD-4 grip CaptainD Olympus E-3 45 19th December 2007 07:34 PM
Need a reminder how to order my free bag and battery grip... theMusicMan The lounge 6 7th December 2007 11:00 PM


All times are GMT. The time now is 05:45 AM.


The Write Technology Ltd, 2007-2019, All rights reservedAd Management plugin by RedTyger