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Olympus OM-D E-M1 The first Micro Four Thirds camera that offers phase detect focusing so you can use Four Thirds DSLR lenses normally as well a Micro Four Thirds lenses.

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  #61  
Old 23rd November 2013
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Re: My free HLD-7 has arrived

I must admit I suspect I won't use the grip all that much either Chevvy but I'm likely to use the MMF-3 pretty much all the time hence my frustration like Derek and then the added thought that they might try to wheedle out of supplying the adaptor! if that happens I'll be
I've never been an early adopter of anything before, with this experience I'm likely to go back to my old ways.
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  #62  
Old 23rd November 2013
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Re: My free HLD-7 has arrived

I bought my E-M1 late but then received an email from Oly Germany saying that the offer had been extended, sent my application off only a week ago.......

Dear David,Thank you for expressing an interest in the OM-D E-M1 when you signed up online. We have some good news for you: our special OM-D- E-M1 offer has now been extended!

Purchase your new OM-D E-M1 camera by 30 November 2013 and send us the receipt at the address below by 18 December 2013, and we’ll send you a HLD-7 Battery Grip to go with it completely free of charge. The offer is available while stocks last. So don’t delay – get your OM-D E-M1 and free battery grip today!

The address to send your purchase receipt to is:

Marktdienste Haberbeck GmbH
„Olympus HLD-7 Battery Grip“
Industriestrasse 17
DE-32791 Lage
Germany

To find out more please visit: http://special.olympus.eu/s/buy-OMD

Best wishes,

Your Olympus team
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  #63  
Old 23rd November 2013
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Re: My free HLD-7 has arrived

Quote:
Originally Posted by Phill D View Post
I must admit I suspect I won't use the grip all that much either Chevvy but I'm likely to use the MMF-3 pretty much all the time hence my frustration like Derek and then the added thought that they might try to wheedle out of supplying the adaptor! if that happens I'll be
I've never been an early adopter of anything before, with this experience I'm likely to go back to my old ways.
I have the MMF-3 attached to my 11-22 lens with circular polarizing filter READY for Landscape action ...

I also bought a MMF-2 from a member here ... in September for my 14-54 and a circular polarizing filter for that one too (because I learned of their benefit from Steve aka Wreckdiver @ Stourhead the other sunrise morning ) but NO TOG time today ... guests for dinner ... got to fit one of them in the oven ...
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  #64  
Old 23rd November 2013
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Re: My free HLD-7 has arrived

Dave that's the same address I sent mine to. So does that mean you only sent your claim off a week ago and have your grip and adaptor already? If so really pleased for you but not impressed Olympus

Chevvy I have all my 4/3s glass lined up ready to try but ........well you know the rest!
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  #65  
Old 23rd November 2013
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Re: My free HLD-7 has arrived

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Originally Posted by Phill D View Post
Dave that's the same address I sent mine to. So does that mean you only sent your claim off a week ago and have your grip and adaptor already? If so really pleased for you but not impressed Olympus

Chevvy I have all my 4/3s glass lined up ready to try but ........well you know the rest!

Phill, soon very soon you wish will come true
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  #66  
Old 23rd November 2013
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Re: My free HLD-7 has arrived

Quote:
Originally Posted by Phill D View Post
Dave that's the same address I sent mine to. So does that mean you only sent your claim off a week ago and have your grip and adaptor already? If so really pleased for you but not impressed Olympus

Chevvy I have all my 4/3s glass lined up ready to try but ........well you know the rest!
Sorry, if you misunderstood.

No such luck, I anticipate about another 3 week wait.
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  #67  
Old 23rd November 2013
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Re: My free HLD-7 has arrived

Hope it's only 3!
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  #68  
Old 23rd November 2013
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Re: My free HLD-7 has arrived

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Originally Posted by Chevvyf1 View Post
but NO TOG time today ... guests for dinner ... got to fit one of them in the oven ...
Hope you enjoyed the meal, served with fava beans and a nice Chianti, by any chance.
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  #69  
Old 24th November 2013
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Re: My free HLD-7 has arrived

grip and adapter arrived on Friday so that is 3 weeks after posting
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Old 24th November 2013
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Re: My free HLD-7 has arrived

That was quick ben.
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  #71  
Old 26th November 2013
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Re: My free HLD-7 has arrived

Sent off my claim and docs on October 11th and still no sign.

Should I now be worried or is anyone else still waiting this long?

Thanks
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Old 26th November 2013
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Re: My free HLD-7 has arrived

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Originally Posted by Tradetalk View Post
Sent off my claim and docs on October 11th and still no sign.

Should I now be worried or is anyone else still waiting this long?

Thanks
I'm still waiting. As described above, it turns out they didn't get my claim. Olympus Europe are chasing it.
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Tradetalk (26th November 2013)
  #73  
Old 26th November 2013
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Re: My free HLD-7 has arrived

Quote:
Originally Posted by Tradetalk View Post
Sent off my claim and docs on October 11th and still no sign.

Should I now be worried or is anyone else still waiting this long?

Thanks
I sent mine off on October 7th, still nothing received.

I've contacted Olympus who have said there's a delay in despatching however, I believe they are investigating why I haven't received anything yet.

Dave
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Tradetalk (26th November 2013)
  #74  
Old 26th November 2013
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Re: My free HLD-7 has arrived

I'm still waiting too same time approx. I got a reply from Oly yesterday that said all I needed to do was to submit a claim and wait I sent back a very polite reply to say I had done that and am still waiting but haven't heard anything else yet. I'm a pretty patient person but this is turning into a shambles as some people have had their freebies delivered in 3 weeks with later claims than ours. I know that they got my claim because I got a tracked letter confirmation of delivery from Royal Mail. I hope they sort this problem out soon.
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  #75  
Old 26th November 2013
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Re: My free HLD-7 has arrived

Thanks for the replies; at least I don't feel alone anymore!

Like Phill I am really fed up with this situation and I have now fired off an email to customer support.

When I purchased my Panasonic GH3 and GX7 they both came with freebies and the claims were both acknowledged and processed promptly and efficiently. Given the fact that Panasonic now produce products that equal (and in some cases surpass) the Olympus offerings Olympus really need to make sure that they do not alienate their loyal customers such as ourselves.

Here's hoping.
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