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Olympus OM-D E-M5 The first Micro Four Thirds camera from Olympus with an integrated Electronic Viewfinder

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  #76  
Old 22nd March 2013
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Re: LCD frame crack on the OMD

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Originally Posted by Invicta View Post
My OMD EM-5 has been returned today.

Looks like the repair is to replace the plastic cover and reuse original OLED panel as mine came back with the screen protector still in place and exactly as I put it on (very slightly offline).

Body had been updated to frimware 1.6 as well.

Time now to try out my new lens purchases from Focus on Imaging show.
Mine also had just the bezel replaced, and my original screen protector left in place (at least it saved me having to get another one!) but mine came back as firmware v1.5 and I'm sure I had updated it to v1.6 before I sent it off!
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  #77  
Old 24th March 2013
Weldingblues Weldingblues is offline
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Re: LCD frame crack on the OMD

I sent mine on the 13th and it arrived back on the 22nd, so considering that its been to Portugal and back that quite a good service.

Mine came back with version 1.6 installed as well.
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  #78  
Old 25th March 2013
RJM RJM is offline
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Re: LCD frame crack on the OMD

Useful information. Thanks.

Mine is never in a case. It's a real working tool. The only protection I have is a cover over the LCD screen.

I don't think it's got any cracks but paint and a dent. The dent on the rear edge was caused before I'd even used it. I put the strap on and went out. Got the camera on the back seat and as I swung it over my shoulder it flew of the strap on the one side (I hadn't secured it properly) and landed on the road!

It worked okay but what a memorable start.

I never use a case as I just like to swing it to my front and snap rather than taking off a cover.

I will check shortly for this crack mentioned.
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  #79  
Old 25th March 2013
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Re: LCD frame crack on the OMD

It's on its way to Nottingham. Fingers crossed its back in one piece.

James
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  #80  
Old 3rd April 2013
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Re: LCD frame crack on the OMD

And back again, fixed, cleaned, all in one piece, all within two weeks and that's over Easter. Wow! Great service thanks Olympus.
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  #81  
Old 3rd April 2013
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Re: LCD frame crack on the OMD

I've had the same good service.Sent it just for the cracked bezel but on the invoice they had listed a software fault as found and repaired.The only clue I have as to the fault was a very intermittent screen blackout,sorted by the old IT trick of turning the camera off and on again.
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  #82  
Old 6th April 2013
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Re: LCD frame crack on the OMD

OK finally decided I could be without my OMD for a week or so, got it posted off today so fingers crossed I get the same quick turnaround and service others have described..
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  #83  
Old 10th August 2013
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Re: LCD frame crack on the OMD

Well it now appears mine has this infamous crack
Has anyone had theirs repaired recently and if so what was the turn around time?
I might just wait till after our summer holidays, although preversly they happen to be in Portugal
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  #84  
Old 26th September 2013
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Re: LCD frame crack on the OMD

An update, my E-M5 arrived back from Portugal today fully repaired and looking like new
I must admit to being very impressed by Olympus service and a double quick turn around.
Credit where credit is due, well done Olympus
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  #85  
Old 26th September 2013
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Re: LCD frame crack on the OMD

I must admit I keep forgetting about the crack, don't really want to send the camera off for something so minor. If I have another reason to send it for repair at any point I may have the crack done then.

Bet this won't happen on the E-M1.
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  #86  
Old 27th September 2013
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Re: LCD frame crack on the OMD

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Originally Posted by Zuiko View Post
I must admit I keep forgetting about the crack, don't really want to send the camera off for something so minor. If I have another reason to send it for repair at any point I may have the crack done then.

Bet this won't happen on the E-M1.
John, personally I'd check out when you bought it and send it in for the bezel a short time before the warranty expires.
That way I'm sure it will get the once over at the service centre and anything necessary replaced whilst still under guarantee.
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  #87  
Old 27th September 2013
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Re: LCD frame crack on the OMD

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Originally Posted by peak4 View Post
John, personally I'd check out when you bought it and send it in for the bezel a short time before the warranty expires.
That way I'm sure it will get the once over at the service centre and anything necessary replaced whilst still under guarantee.
Thanks Bill, that's good advice.
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  #88  
Old 12th April 2014
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Re: LCD frame crack on the OMD

Old thread, new member...
I had the bezel on my EM5 replaced recently. The serial number wasn't within range but the camera was within warranty, so it didn't cost me a penny. That was about 3 weeks ago, but on close inspection I've convinced myself that I can see distortion to the bezel around the middle fastener. Looks like it might happen again, has anyone had this 'secondary' effect happen for real?
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