Olympus UK E-System User Group
Olympus UK E-System User Group

Join our unique resource for Olympus Four Thirds E-System DSLR and Pen and OM-D Micro Four Thirds photographers. Show your images via our free e-group photo gallery. Please read the e-group.uk.net forum terms and conditions before posting for the first time. Above all, welcome!

Go Back   Olympus UK E-System User Group > Cameras, lenses and system accessories > Camera conference > Micro Four Thirds > Olympus OM-D E-M1 Mark II

Olympus OM-D E-M1 Mark II The second Micro Four Thirds camera that offers phase detect focusing so you can use Four Thirds DSLR lenses normally as well a Micro Four Thirds lenses.

Thread Tools Display Modes
Prev Previous Post   Next Post Next
Old 14th April 2019
DavyG DavyG is offline
Full member
Join Date: Dec 2007
Location: Suffolk
Posts: 3,256
Thanks: 615
Thanked 425 Times in 335 Posts
Likes: 1,854
Liked 1,471 Times in 326 Posts
Conflicting Info from Olympus re 3 Year Extended Warranty

A month ago I realised that both E-M1 II bodies we have were within the six month additional warranty period, given by Olympus when I originally registered the cameras.

I intended to purchase the Olympus 3 Year Extended Warranty for the cameras however, I was unsure if the were eligible as they were outside of the original 2 year warranty period but were still covered by the additional Olympus 6 month warranty.

I emailed Olympus Support and asked if the cameras would still be eligible for the 3 Year Extended Warranty expecting confirmation that this was the case.

I was disappointed to receive an email from Olympus Support advising that the 3 year Extended Warranty could only be applied to the cameras with the manufacturer's original two year warranty period, I thought this was rather strange however, I accepted the answer given by Olympus Support.

Imagine my surprise when I received an Olympus Newsletter email today advising that I may wish to purchase a 3 Year Extended Warranty as my current warranty runs out soon.

I've emailed Olympus Support again asking them to confirm whether the Olympus Support rep is correct or if the official Olympus email is correct.

This is another example of conflicting information being provided by Olympus Support possibly to the detriment of the customer. I have no desire to spend £200.00 on warranties for two cameras to then be told I can't use them however, I also don't want to to miss the opportunity to extend the warranty if possible.


The email reads as follows:

Dear Mr. G

We hope you have enjoyed using our products and all the fun and adventure that comes with them.

So that you can continue to get the best out of your OLYMPUS camera, we suggest extending your warranty, which will expire soon.

Activating a 3 years extended warranty for your OM-D body means more worry-free photography and peace of mind when discovering the world.

3 years extended warranty can only be activated during the warranty period.

Your product: E-M1 Mark II

Serial number: BHUA****

Warranty expiration date: 2019-06-14 00:00:00.0

Last edited by DavyG; 14th April 2019 at 10:31 PM. Reason: Security
Reply With Quote

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
E-M1 mkII extended warranty Gwyver Olympus OM-D E-M1 Mark II 7 27th January 2017 04:21 PM
Extended Warranty Help Miketoll Olympus OM-D E-M1 Mark II 9 15th January 2017 12:46 PM
Wow EM1 warranty extended to 6 years for free! Phill D Dealers' Den 31 21st December 2016 11:53 AM
No extended warranty? Wee man The lounge 12 1st November 2015 10:19 AM
4 year Extended Warranty for M.Zuiko Digital & Zuiko Digital Lenses DavyG Accessory talk 3 27th August 2015 09:39 AM

All times are GMT. The time now is 10:40 PM.

© The Write Technology Ltd, 2007-2019, All rights reservedAd Management plugin by RedTyger