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E-group equipment hire This board is dedicated to questions about our Olympus gear hire service and feedback from customers.

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  #1  
Old 12th May 2017
Olyveira Olyveira is offline
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Exclamation PEN-F Update Firmware (v2.0)

After updating the firmware of PEN-F (v2.0), it began to recur this "turn off" after a while, with the button ON. I press the "trigger," and nothing. Turn the ON / OFF button, and nothing ... I take the battery and put it back. Everything back to normal ...
However, I did Reset ... The situation remains.
Problems with firmware or something different?
Thank you
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  #2  
Old 13th May 2017
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benvendetta benvendetta is offline
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Re: PEN-F Update Firmware (v2.0)

Haven't updated mine yet but I think I may wait a while to see if anyone else is having problems. Can't help you though.
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E-M1 Mk2, Pen F, HLD-9, 17, 25, 45, 60 macro, 12-40 Pro, 40-150 Pro, 12-50, 40-150, 75-300, MC-14, MMF-3 (all micro 4/3rds), 7-14 (4/3rds), 50, 135 (OM), GoPro Hero 3, Novo/Giottos/ Manfrotto supports. Lowepro, Tamrac, Manfrotto, and Billingham bags.

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  #3  
Old 13th May 2017
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Ross the fiddler Ross the fiddler is offline
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Re: PEN-F Update Firmware (v2.0)

Have you checked what the Auto Power Off & Sleep settings are in Menu *D?
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I fiddle with violins (when I'm not fiddling with a camera).
Flickr: https://www.flickr.com/photos/ross-the-fiddler/
Cameras: OM-D E-M1 & Mk II, Olympus Stylus 1, OM-D E-M5.
Lenses: M.ZD12-40mm f2.8 PRO Lens, M.ZD40-150mm f2.8 PRO Lens, MC-14, MC-20, M.ZD12-50, M.ZD60 Macro, M.ZD75-300 Mk II, MMF-3, ZD14-54 II, Sigma 150mm F2.8 APO Macro DG HSM.
Flashes: FL36R X2, FL50R, FL50.
Software: Capture One Pro 10 (& Olympus Viewer 3).
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Old 13th May 2017
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pdk42 pdk42 is offline
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Re: PEN-F Update Firmware (v2.0)

I updated mine and apart from the annoyance of having to re-do my settings it seems to be working fine.
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  #5  
Old 13th May 2017
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yorky yorky is offline
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Re: PEN-F Update Firmware (v2.0)

I had no problems as yet.
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Old 1st June 2017
mikesilve mikesilve is offline
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Re: PEN-F Update Firmware (v2.0)

My two month old Pen F is exhibiting exactly the same problem after the 2.0 firmware update. I emailed Olympus support today. In a way I hope more experience the problem as Olympus will investigate further. Sleep is Off and Auto Shut down set at 30 mins. Happens minutes after being turned on. Doesn't respond to any button press or being switched off and on. Completely dead. Fully charged Olympus batteries. Can only get it to respond by removing battery and reinserting. Works most of the time or after a couple of tries. Might be coincidence but seems to happens when changing from landscape to portrait. Other times no reason. Driving me nuts
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Old 1st June 2017
mikesilve mikesilve is offline
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Re: PEN-F Update Firmware (v2.0)

Olyveira. Might I suggest you send Olympus support a message as the more of us that do the sooner they might look into it.
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Old 1st June 2017
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Re: PEN-F Update Firmware (v2.0)

There are lots of posts on mu43 and DPR complaining about freezes following the 2.0 firmware upgrade. Not everyone seems to suffer from it. There is a smoking gun pointing at freezing being triggered by a combination of fast sleep and/or having the screen turned inwards.
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  #9  
Old 2nd June 2017
mikesilve mikesilve is offline
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Re: PEN-F Update Firmware (v2.0)

Many thanks pdk42. Yes the problem does seem to be fairly common.
Olyveira. You can flash the Pen-F to go back to version 1.1. I found the link on the mu43 site. I've just done it and it takes a minute or so. You will need a SD card reader so you can delete all files off the card and copy over the BIN file you will download.

My status here won't let me paste the link so I suggest you go to the mu-43 site, search for the thread PEN-F Version 2.0 Firmware and look foir the post by barry13 (it was #47). He has the link "Olympus firmware update tool".

Following the on screen instructions. It was very straight forward. Mike
PS Send me a personal message if you have problems getting the link.
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Old 2nd June 2017
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benvendetta benvendetta is offline
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Re: PEN-F Update Firmware (v2.0)

I haven't done mine yet but I don't think I will bother until all this gets sorted out. For those who have successfully updated, do you think there are any great benefits?
Having just returned from a 10 day Portuguese holiday tour staying in a number of Pousadas, I can say that my Pen F has been brilliant. I used a variety of lenses with it including my 40-150 Pro plus MC14 and the addition of a third party grip made a big difference to the handling.
A recommended purchase (third party or rather more expensive Oly version).
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E-M1 Mk2, Pen F, HLD-9, 17, 25, 45, 60 macro, 12-40 Pro, 40-150 Pro, 12-50, 40-150, 75-300, MC-14, MMF-3 (all micro 4/3rds), 7-14 (4/3rds), 50, 135 (OM), GoPro Hero 3, Novo/Giottos/ Manfrotto supports. Lowepro, Tamrac, Manfrotto, and Billingham bags.

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Old 2nd June 2017
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Re: PEN-F Update Firmware (v2.0)

I to have had my pen-f lock up since the very firmware update. Only removing battery resets the camera. What is the contact details for Olympus customer service in thr UK?
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Old 2nd June 2017
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Re: PEN-F Update Firmware (v2.0)

Well just took a brave pill and reverted back to firmware version 1.1. Got to say very quick and painless. Let's see how quickly Olympus come up with a fix.
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Old 2nd June 2017
mikesilve mikesilve is offline
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Re: PEN-F Update Firmware (v2.0)

Olympus replied to by support query today. They replied "I can confirm that our team is currently working on a solution, however, in the meantime it will be necessary to send your camera to our repair centre to have its firmware restored."

I won't be doing this as I reverted the firmware back to v1.1 myself using the download at lightsnowdev.c*m

So if you haven't yet applied the 2.0 firmware upgrade - DON'T. Wait for Olympus to fix and issue a further upgrade.
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Old 14th June 2017
davy59 davy59 is offline
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Re: PEN-F Update Firmware (v2.0)

Mine has been sent back to Olympus as Pen F showing all the same problems after update but to be fair it had a similar fit last year in Greece turning itself off numerous times then it suddenly stopped in the UK.

Olympus have sent camera to repair centre but I have been really shocked at their lack of urgency with what is an expensive camera and its still under warranty, been away over a week now and no emails with any details just its awaiting a tech examination.

Been previously very pleased with Olympus support E5 and EM-1 fixed within days.
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Old 14th June 2017
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Re: PEN-F Update Firmware (v2.0)

Hi, Just updated the firmware on my F and everything was quick, easy to do and the camera seems fine.
I have heard of this issue before and the fix seems to be, remove and reinstall the updater file on your PC/Mac then retry the firmware update.
This certainly worked on my friends EM1
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