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The lounge Relax, take a break from photo and camera talk - have a chat about something else for a change. Just keep it clean and polite!

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Old 5th April 2015
Ricoh Ricoh is offline
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Trusteer Rapport - good or bad?

My bank recommends downloading 'Trusteer Rapport' to protect against online identity fraud. Apparently it opens a 'channel' between the user and the bank and checks for key grabber and other malware to help prevent fraud.

In principle it sounds good, anything to protect against fraud, but I've read it can slow your computer.

Anyone have experience using Trusteer Rapport, does it slow your computer appreciably?
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Old 5th April 2015
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Re: Trusteer Rapport - good or bad?

doesnt slow mine
It works in the browser
go for it
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Old 5th April 2015
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Re: Trusteer Rapport - good or bad?

After hesitating for a long time, I installed this on my PC and have had no regrets.

It runs smoothly alongside KIS and in addition to protecting your bank website, it can be used to protect any other site you choose.

I'd recommend it.

Dave
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Old 5th April 2015
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Re: Trusteer Rapport - good or bad?

Thanks for the feedback, I suppose 'every little helps', and it's needed in the shark infected waters of the Internet
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Old 5th April 2015
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Re: Trusteer Rapport - good or bad?

I've had this for over two years and even on the slowest {laptopPC) it didn't seem to make any difference in browsing or other usage.

As already mentioned It can protect any web-site you visit and not just the bank web-site you use.

You get reports on any suspicious (or what it considers) suspicious entries.

All in all a good friend to have peering over yous shoulder.
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Old 5th April 2015
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Re: Trusteer Rapport - good or bad?

I use it on the grounds that if I do ever suffer from internet banking fraud the bank can't say "you did not use our recommended security precautions" as a get-out method of having to refund me. I do not use their recommended McAffee though as all the reviews on that Security Suite I have read say it is very poor.
Trusteer Rapport has never made any discernible difference to my desktop computer or laptop.
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Old 5th April 2015
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Re: Trusteer Rapport - good or bad?

I had McAfee - now that really slowed my computer.
I now have Trusteer Rapport installed.
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Old 5th April 2015
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Re: Trusteer Rapport - good or bad?

Hi I also used it for a long time, it only runs when banking or buying on line.

The banks a sure their customers that if any fruad takes place on internet, You are given a refund without question, never had to test that out though.
I also have Kaspersky security which also provides the samething.

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Re: Trusteer Rapport - good or bad?

Barclays provide my Kaspersky free for three machines.
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Re: Trusteer Rapport - good or bad?

I keep getting nagged by my bank to install it. Despite the general negative comments on the product e.g.

http://www.advantage77.com/2014/09/0...han-its-worth/

I installed it. I have a Core i7 machine with 16GB memory, Windows 8.1, BitDefender & Malware Bytes. Convinced it slowed Firefox significantly so uninstalled it.

Others clearly have better experiences.

You could try it, it seems to uninstall with no problems.
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Old 5th April 2015
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Re: Trusteer Rapport - good or bad?

I've run a number of internet security suites: McAfee, Norton, Kaspersky, BitDefender, BullGuard, AVG, to name a few. I found Kaspersky slowed my PC alarmingly! BullGuard was VERY intrusive. It wouldn't let me do a number of things that I'd done before, so...uninstall. AVG was OK, but the freebie was dripping in adverts. McAfee was OK, and did find a few viruses. I use Norton now, and find that OK.

They all fall in and out of favour with reviewers/testers. As long as you have something, and open e-mails with care (i.e. don't open unknowns) risk is low.

My bank offers Norton. But its own security is good; they spotted odd activity once, and were straight on the phone to me before I'd even noticed!
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Re: Trusteer Rapport - good or bad?

It was really bad on performance, but I believe its been improved a lot, but as i understand how it works, it has to know what password you use on what website and for that reason alone I decided not to keep it installed

Like others I rely on good quality security software (Kaspersky) and common sense, and so far that's worked fine
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Re: Trusteer Rapport - good or bad?

That doesn't sound good. The Ts and Cs points out that they collect data on you, but not specifically recording the passwords you use. If Trusteer Rapport is compromised it sounds like you're extreemly vulnerable, so why do banks recommend it?
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Re: Trusteer Rapport - good or bad?

Having opened that can of worms I ought to make some details clear

I am not an IT security expert and my thoughts were simply from reading the help file. IBM are a reputable company that I do business with in my day job but not in this area and I have never discussed this product with them

Having said that these are the statements I was concerned about

https://www.trusteer.com/User-Guides...ex.htm#303.htm

point 7. Click Warn When Login Information is Used in Unknown Websites. The protection policy for usernames and passwords on each website is displayed



I simply can't see how that would be done without a database/cache that records which username / password you use on a website. Ok it will be heavily encrypted, but it's one more place for people to target

Whether all the benefits that they list far outweigh this one aspect you will need to make your own decision

Regards
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Old 6th April 2015
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Re: Trusteer Rapport - good or bad?

I wouldn't trust anything or anyone that stores my logins remotely from my computer. With my own computer, the security is as good as I care to make it (firewall [NOT Windows firewall!] antivirus, antiphishing etc) but who knows what could happen somewhere else? OK, it's a bank, so it may have 128 bit encryption; but that is NOT secure - governments can access it, and if governments can, so can e.g. the Mafia or other organised crime groups. It's easy to buy expertise to do these things, and there are plenty of people in the world needing money or tempted by money.

Encryption: the US government won't allow encryption on the internet that it can't break; and how many hacks into such US institutions as the NSA have there been? Tachograph encryption and diesel engine control systems with encrypted links to intelligent injector pumps have been cracked by the Mafia. If they can do that.......well, I leave it to your imagination.

Good internet security programs will keep you away from dodgy websites, and other than that, use common sense. But I wouldn't hand logins over to a third party!
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