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Old 23rd March 2018
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Re: Broken Leica DG 8-18mm

As I also own Panasonic kit I joined in on a post on the official Lumix Panasonic forum which they run. A member was highlighting a similar 'non-repairable' 100-400 complaint. Which he has escalated within Panasonic.

Based on Alf's experience I was shocked and decided to stop buying anything more from them until they sort this and thought I'd tell them that.

Damian Demolder, who oversees the site replied and is quite definite in saying it is being addressed. But no details.


The scale of these charges would certainly put some of the comments there in perspective. Charging anything like retail prices for a replacement rather than manufacturing prices is profiteering in my mind.
Peter (Art Frames)

You can see some of my things on Flickr
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