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Old 15th October 2011
jamie allan jamie allan is offline
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Re: Warning Don't Bank with Bank of Scotland

Just a quick update on this. I spent the last week before my daughter's wedding running round paying the various service providers (celebrant/caterers/band/venue/restaurant) in cash as I could not use my card with any guarantee it would be accepted. At times I had nearly 3000 in my pocket. I had to explain to the above providers the reason for paying cash and every one of them had a BoS story re cockups - including one exactly the same as mine with a credit card fraud followed by an account lock out. On Friday I had a call from a woman in the Halifax complaints division. She profusely apologised and said she'd credit my account with 150 for 'the inconvenience caused'. I told her it didn't matter as I was still moving my business. Nonetheless 150 appeared in my account today.
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