Thread: Hdew
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Old 16th October 2015
Steambuff Steambuff is offline
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Re: Hdew

Originally Posted by PeterBirder View Post
For about a year or so now Olympus have stopped giving a 1 year "Worldwide Warranty" and only offer a regional warranty which in the case of Europe is 2 years. If you try to obtain warranty service on a camera or lens from a " Grey" importer it will be refused (they check serial numbers/authorised retailers and know which region/country the product was originaly supplied in). That is the reason HDEW have to provide their own more limited warranty as shown in their Ts&Cs.

Not sure how this would stand up in EU law, where every electronic device sold in a EU country by an EU company has to offer 2 years warranty.

Also I suspect Olympus would be forced to accept the 2 Years + 6 Month bonus if their registration process accepted it ..... Also wonder what would happen if the user had purchased the 3 years extended warranty on the OM-D E-M1? (Again their web-site accepts the 3 years extended warranty)

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