Olympus UK E-System User Group
Olympus UK E-System User Group

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Search: Posts Made By: HDove
Forum: Olympus OM-D E-M1 19th December 2013
Replies: 220
Views: 16,349
Posted By HDove
Re: My free HLD-7 has arrived

I had the same message on Mon 18 Nov, and both my MMF3 and HLD7 arrived an hour ago via DPD courier, so don't despair!

Henry
Forum: Olympus OM-D E-M1 19th December 2013
Replies: 342
Views: 36,241
Posted By HDove
Re: Message from Olympus UK re E-M1 supply issues

A DPD courier just arrived with both MMF-3 and HLD-7 so thank you to all at Olympus Customer services Europe and to Mark at Olympus UK - hopefully the rest of you who received the same message that...
Forum: Olympus OM-D E-M1 9th December 2013
Replies: 342
Views: 36,241
Posted By HDove
Re: Message from Olympus UK re E-M1 supply issues

Jamsa,

I'd send an e-mail to Olympus customer support with copies of your HLD-7/loyalty voucher and receipt - I took a photo of my receipt and sent the jpeg which they have accepted (though I know...
Forum: Olympus OM-D E-M1 9th December 2013
Replies: 342
Views: 36,241
Posted By HDove
Re: Message from Olympus UK re E-M1 supply issues

I have just heard from Olympus Customer support that "We can confirm that your request is currently being processed and that you should receive the MMF-3 adapter and HLD-7 battery holder before...
Forum: Olympus OM-D E-M1 3rd December 2013
Replies: 342
Views: 36,241
Posted By HDove
Re: Message from Olympus UK re E-M1 supply issues

Mark,

Thank you for the re-assurance - it's the silence which really adds to the frustration! - and thank you in advance for trying to sort the confusion out. The loyalty offer is why I...
Forum: Olympus OM-D E-M1 3rd December 2013
Replies: 342
Views: 36,241
Posted By HDove
Re: Message from Olympus UK re E-M1 supply issues

I know how you feel. I bought mine on 4 Nov and sent papers by registered post to Germany so I know they were received on 8 Nov and I've heard nothing. Following the advice of others on the 'my...
Forum: Olympus OM-D E-M1 28th November 2013
Replies: 220
Views: 16,349
Posted By HDove
Re: My free HLD-7 has arrived

Oops - just seen Pete's (Bredman) link above for which many thanks! (helps not try to read this on a smartphone….)

Henry
Forum: Olympus OM-D E-M1 28th November 2013
Replies: 220
Views: 16,349
Posted By HDove
Re: My free HLD-7 has arrived

I sent off the docs for my MMF3 and HLD7 on 5 Nov and as I sent it tracked to Germany I know it was received on 8 Nov, and nothing yet. Nowhere near as long as some have been waiting, but if I...
Forum: Olympus OM-D E-M1 13th November 2013
Replies: 342
Views: 36,241
Posted By HDove
Re: Message from Olympus UK re E-M1 supply issues

Dave,

As I understand it, if you're going for the Olympus Loyalty Offer (i.e. the HLD7 and MMF3) so long as you registered on-line, you now have until the end of Nov to buy and until 18 Dec to get...
Forum: Olympus OM-D E-M1 12th November 2013
Replies: 342
Views: 36,241
Posted By HDove
Re: Message from Olympus UK re E-M1 supply issues

Greetings to One and All,

Reading some of the stories here, I feel a bit guilty! I registered with Olympus in September and got my loyalty voucher code after I saw a demo EM-1 at LCE in the...
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