Olympus UK E-System User Group

Olympus UK E-System User Group (https://e-group.uk.net/forum/index.php)
-   Olympus E-3 (https://e-group.uk.net/forum/forumdisplay.php?f=14)
-   -   Advice on E-3 repair. (https://e-group.uk.net/forum/showthread.php?t=4193)

dj69 31st December 2008 03:00 AM

Advice on E-3 repair.
 
Hi, just seeking some advice concerning a repair to my E-3. It concerns the LCD monitor casing. There are two little machine screws on the edge of the thumbnail slots and one of the screw housings has snapped off. I'm just frightened of dust and grime getting inside or the other bracket snapping. I could probably glue it, but am reluctant to do so. I've only had it a year in January having bought it from Warehouse Express. I have the Warranty Certificate, although I don't have the proof of purchase. It is registered with Olympus. My dillemma is, do I do a quick fix, or send it to be repaired, and if so how do I go about it... it is my baby!!

Hope someone can help, David.

Melaka 31st December 2008 07:16 AM

Re: Advice on E-3 repair.
 
With an expensive piece of kit like that it's almost certainly best to get it done properly.

StephenL 31st December 2008 09:08 AM

Re: Advice on E-3 repair.
 
I'd drop an email to Olympus customer service in the UK, or phone them.

Customer Service Enquiries
Toll-free number: 01923 831 201
(Mon-Fri 10am to 4pm CET)
Email: customer-support@olympus.uk.com

Technical Queries
Toll-free number: 00800 - 67 10 83 00
(Mon-Fri 10am to 4pm CET)
e-mail: di.support@olympus-europa.com

Shaw 31st December 2008 09:49 AM

Re: Advice on E-3 repair.
 
Quote:

Originally Posted by dj69 (Post 34849)
Hi, just seeking some advice concerning a repair to my E-3. It concerns the LCD monitor casing. There are two little machine screws on the edge of the thumbnail slots and one of the screw housings has snapped off. I'm just frightened of dust and grime getting inside or the other bracket snapping. I could probably glue it, but am reluctant to do so. I've only had it a year in January having bought it from Warehouse Express. I have the Warranty Certificate, although I don't have the proof of purchase. It is registered with Olympus. My dillemma is, do I do a quick fix, or send it to be repaired, and if so how do I go about it... it is my baby!!

Hope someone can help, David.

Warehouse Express should have a record of the sale on their system, and should be able to supply you with proof of purchase.

Stewart

dj69 31st December 2008 10:30 AM

Re: Advice on E-3 repair.
 
Many thanks for your advice guys. The DIY job is a no no. I'll contact Olympus customer service in the UK and Warehouse Express and get it fixed properly. Thanks again.

David.


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