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December's CHALLENGE

The topic to inspire your creative juices this month is BOXES

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Oly bags

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  • #31
    Re: Oly bags

    Originally posted by Wreckdiver View Post
    I emailed Olympus this morning asking where my HLD-4 grip and backpack were. Just got a very nice reply saying I should get my grip in the next few days and the backpack in around 2 weeks.

    Thanks Oly for a very quick reply

    Steve
    Lucky you. I emailed them again first thing this morning and still no reply.

    Ian C.

    Comment


    • #32
      Re: Oly bags

      Originally posted by ianc View Post
      Lucky you. I emailed them again first thing this morning and still no reply.

      Ian C.
      I did enable tracking of my email, so they would have been aware I was watching them. Perhaps that prompted them to reply. I would recommend anyone using Microsoft Outlook to turn on email tracking, then you get to see when the mail was delivered and if and when it was read.

      Steve
      Old divers never die, they just go down on old wrecks
      Take nothing but photographs, leave nothing but bubbles
      My website

      Comment


      • #33
        Re: Oly bags

        Originally posted by Wreckdiver View Post
        I emailed Olympus this morning asking where my HLD-4 grip and backpack were. Just got a very nice reply saying I should get my grip in the next few days and the backpack in around 2 weeks.

        Thanks Oly for a very quick reply

        Steve
        Cool, thats great news. Did you email 'Imaging.News@olympus-europa.com'?

        I have never had a single reply using this addy: from the intial submission in which I politely asked for an acknowledgement of receipt and no reply to my polite request for a status update.

        Comment


        • #34
          Peter (Art Frames)

          You can see some of my things on Flickr

          Comment


          • #35
            Re: Oly bags

            Well Peter, you must be in favour with Oly as I emailed them at a similar time today and my email was read by the same person. My reward is absolutely nothing!!

            Well done

            Chris

            P.S. Well at least I know mine was read I suppose.

            Comment


            • #36
              Re: Oly bags

              I thought so too as I mentioned in my earlier posting today. I received the following two e-mails this evening which are a little puzzling.

              Return Receipt

              Your E3 Offers - Backpack Claim
              document:

              was Andre.Kellerberg@olympus.cz
              received
              by:

              at: 09.01.2008 20:52:43

              and

              Return Receipt

              Your E3 offer - HLD-4 Power Grip - Claim
              document:

              was Andre.Kellerberg@olympus.cz
              received
              by:

              at: 09.01.2008 20:52:59

              I take it that these are to give feedback that my claims have been accepted. I already have the Power Grip but no notification as to when the Back Pack is to be sent.

              As I said earlier someone has got them to address the responsiveness question. That makes four e-mails I have received today. Is that a record?

              PeterD

              Comment


              • #37
                Re: Oly bags

                Originally posted by CaptainD View Post
                Well Peter, you must be in favour with Oly as I emailed them at a similar time today and my email was read by the same person. My reward is absolutely nothing!!

                Well done

                Chris

                P.S. Well at least I know mine was read I suppose.
                Chris

                Perhaps they haven't enough for you to have one . LOL

                sorry couldn't resist

                but from Peter's note he is obviously the email person today. Perhaps you are tomorrow's favourite...

                Peter
                Peter (Art Frames)

                You can see some of my things on Flickr

                Comment


                • #38
                  Re: Oly bags

                  To be clear I had the following in my inbox shortly after sending my email but this is only because I tagged my email with a read receipt. So all I know is that my email was actually opened by Andre at Olympus. I have not had a reply from him.

                  Return Receipt

                  Your Request for update on my claim for the E-3 HLD-4 and
                  document: Backpack promotions

                  was Andre.Kellerberg@olympus.cz
                  received
                  by:

                  at: 09.01.2008 17:11:44

                  Comment


                  • #39
                    Re: Oly bags

                    Originally posted by art frames View Post
                    Chris

                    Perhaps they haven't enough for you to have one . LOL

                    sorry couldn't resist

                    but from Peter's note he is obviously the email person today. Perhaps you are tomorrow's favourite...

                    Peter

                    Comment


                    • #40
                      Re: Oly bags

                      I emailed André yesterday, and today received this rather polite response..
                      Hi John,

                      Happy new year to you too!
                      The backpacks will be delivered within the next 2 weeks.

                      Cheers,
                      André
                      John

                      Comment


                      • #41
                        Re: Oly bags

                        Originally posted by Invicta View Post
                        Cool, thats great news. Did you email 'Imaging.News@olympus-europa.com'?

                        I have never had a single reply using this addy: from the intial submission in which I politely asked for an acknowledgement of receipt and no reply to my polite request for a status update.
                        Yes, that's the address I used. Looks like many others are getting responses now from Oly. The actual reply came from Andre: Andre.Kellerberg@olympus.cz

                        Steve
                        Last edited by Wreckdiver; 10th January 2008, 02:51 PM.
                        Old divers never die, they just go down on old wrecks
                        Take nothing but photographs, leave nothing but bubbles
                        My website

                        Comment


                        • #42
                          Re: Oly bags

                          Clearly not my week for a lottery ticket!

                          Thanks for making me smile Peter

                          Comment


                          • #43
                            Re: Oly bags

                            Originally posted by CaptainD View Post
                            Clearly not my week for a lottery ticket!

                            Thanks for making me smile Peter
                            Peter (Art Frames)

                            You can see some of my things on Flickr

                            Comment


                            • #44
                              Re: Oly bags

                              You are too kind, the world is a better place with wonderful people like you!!
                              Please look after the bag and let me know the numbers so that I can get excited on Saturday.

                              I have just poured my heart out to Andre at Oly directly, surely he will send me a reply.

                              Cheers

                              Chris

                              Comment


                              • #45
                                Re: Oly bags

                                ... and what lenses/camera might you also consider purchasing then too...
                                John

                                Comment

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