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Looking for heads up on Photospecialist

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  • Looking for heads up on Photospecialist

    Photospecialist have a physical presence in the Netherlands and in Belgium, and a vertual presence on the net. Anyone have good or bad experience with this company to help me decide whether to place an order.
    Thanks.
    Steve

    on flickr

  • #2
    Re: Looking for heads up on Photospecialist

    I have bought a few items from them when the pound/euro exchange rate was more favourable than it is now. Service was good. I had occasion to return one item and got a quibble free prompt refund. From my limited experience it seem to be a reliable retailer.
    Archie

    Comment


    • #3
      Re: Looking for heads up on Photospecialist

      Thanks ayewing, good to know you've had favourable dealing with the company.

      Even with the inferior exchange rate (I'm looking to purchase a Sekonic L-398A light meter) it's still cheaper than elsewhere. A number of weeks ago I placed an order with Ffordes and even though I had received email confirmation etc, the cheeky so and so's cancelled my order without even bothering to contact me. When I phoned them about non delivery I was informed the price had gone up and they weren't honouring the online order. That's the last time I'll darken their door. Absolutely disgusted with the behaviour.
      Steve

      on flickr

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      • #4
        Re: Looking for heads up on Photospecialist

        I very recently bought a new camera bag from Photospecialist and had no problems at all - good price, prompt delivery. I haven't had to return anything so I can't comment on that aspect of the service, but I did quite a bit of research before I placed my order and they seem to be generally well regarded. I'd use them again.
        David

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        • #5
          Re: Looking for heads up on Photospecialist

          Thanks guys, boost my confidence greatly.
          Steve

          on flickr

          Comment


          • #6
            Re: Looking for heads up on Photospecialist

            I've been corresponding with the company via email. They've informed me that payment must be made by bank transfer prior to shipment, which I'm not too happy about because there's no consumer protection.

            Has anyone used this company having paid by bank transfer prior to receiving the goods. As I see it its all down to trust, whether the customer has trust in the retailer.
            Steve

            on flickr

            Comment


            • #7
              Re: Looking for heads up on Photospecialist

              Originally posted by Ricoh View Post
              I've been corresponding with the company via email. They've informed me that payment must be made by bank transfer prior to shipment, which I'm not too happy about because there's no consumer protection.

              Has anyone used this company having paid by bank transfer prior to receiving the goods. As I see it its all down to trust, whether the customer has trust in the retailer.
              Their website suggests otherwise;
              https://www.photospecialist.co.uk/cu...rvice/payment/
              Best Regards
              Bill

              The nearest I have to a home page.
              http://www.flickr.com/photos/peak4/
              They're Watching You!

              Comment


              • #8
                Re: Looking for heads up on Photospecialist

                Yes it does, thank you. In fact another member sent me a PM saying the same thing, so I've replied to photospecialist pasting their own advert and querying the earlier correspondence with their representative.
                Steve

                on flickr

                Comment


                • #9
                  Re: Looking for heads up on Photospecialist

                  I used Paypal without any problem when I bought from them.
                  David

                  Comment


                  • #10
                    Re: Looking for heads up on Photospecialist

                    I have read a little of their literature, Is this a grey importer?
                    Kind regards Mike
                    http://www.wingsofnature.org

                    Comment


                    • #11
                      Steve

                      on flickr

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