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Olympus OM-D E-M5 The first Micro Four Thirds camera from Olympus with an integrated Electronic Viewfinder

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Old 11th October 2012
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Exclamation E-M5 Sensor Cleaning

With the excellent SSWF hopefully dust on the sensor of the E-M5 should not happen very often, but there is always the possibility of a stubbon speck that refuses to shift, making a wet clean necessary.

The question is, can this be done by the photographer or local camera shop, or does the camera have to be serviced by Olympus? There is debate on other forums that only Olympus can do this, as touching the floating sensor could damage the IBIS!

I've looked at the PDF manual (page 102) but it sidesteps the whole issue. If this is true then we should at least be aware to prevent us from accidentally damaging our cameras. And what about the cost, let alone the inconvenience, of sending the camera to Olympus? Some people say Olympus will clean the sensor for free, but one person claims he has been quoted $300!

Anyone else heard anything?
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Old 11th October 2012
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Re: E-M5 Sensor Cleaning

I think this was raised a while ago with no forthcoming information John.

But I wish you luck in getting a answer this time.
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Old 11th October 2012
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Re: E-M5 Sensor Cleaning

I will try to get a definitive answer!

Ian
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Old 11th October 2012
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Re: E-M5 Sensor Cleaning

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I will try to get a definitive answer!

Ian
Thanks Ian.
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Old 11th October 2012
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Re: E-M5 Sensor Cleaning

Quote:
Originally Posted by Zuiko View Post
With the excellent SSWF hopefully dust on the sensor of the E-M5 should not happen very often, but there is always the possibility of a stubbon speck that refuses to shift, making a wet clean necessary.

The question is, can this be done by the photographer or local camera shop, or does the camera have to be serviced by Olympus? There is debate on other forums that only Olympus can do this, as touching the floating sensor could damage the IBIS!

I've looked at the PDF manual (page 102) but it sidesteps the whole issue. If this is true then we should at least be aware to prevent us from accidentally damaging our cameras. And what about the cost, let alone the inconvenience, of sending the camera to Olympus? Some people say Olympus will clean the sensor for free, but one person claims he has been quoted $300!

Anyone else heard anything?
John

It's obvious that if you get any dust on the sensor, and I of course hope this will not happen, that the camera will be beyond economic repair. If you send it to me I'll happily arrange an environmentally friendly disposal.

Nick
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Old 11th October 2012
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Re: E-M5 Sensor Cleaning

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Originally Posted by Nick Temple-Fry View Post
John

It's obvious that if you get any dust on the sensor, and I of course hope this will not happen, that the camera will be beyond economic repair. If you send it to me I'll happily arrange an environmentally friendly disposal.

Nick
That's a very kind offer, Nick, thank you.
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Old 11th October 2012
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Re: E-M5 Sensor Cleaning

Sorry Nick due to a glitch my earlier post did not show up join the queue to assist in the disposal.
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Old 11th October 2012
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Re: E-M5 Sensor Cleaning

Shortly after I got my E-M5 I noticed a spot in the corner of my photos. I believed it to be lubricant or dust on the sensor. As I had some wet cleaning wands I decided to clean it myself rather than go through the hassle of sending it back. I had previously cleaned the sensor on my E3 and found it simple enough to do. It took less than a minute of gentle cleaning and was 100% successful. Now I could just have been lucky but no damage was done to the camera.
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Old 11th October 2012
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Re: E-M5 Sensor Cleaning

Quote:
Originally Posted by Westy View Post
Shortly after I got my E-M5 I noticed a spot in the corner of my photos. I believed it to be lubricant or dust on the sensor. As I had some wet cleaning wands I decided to clean it myself rather than go through the hassle of sending it back. I had previously cleaned the sensor on my E3 and found it simple enough to do. It took less than a minute of gentle cleaning and was 100% successful. Now I could just have been lucky but no damage was done to the camera.
I would think it to be much easier than the E3 (or any of the DSLR's) with a shorter throat (& no worries about a shutter closing) & I can't see that there could be any problem if done gently.
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Old 12th October 2012
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Re: E-M5 Sensor Cleaning

That is quite reassuring. I presume that we do not clean the actual sensor but the glass filter that vibrates and shakes the dust off. I have not needed to clean the sensor on my OM-D so far, but I have undertaken sensor cleaning on my Leica M9 (which has a fixed sensor) and my Pentax K-5 which had sensor shake reduction and automatic sensor cleaning. It should not be any more difficult with the OM-D and the sensor (or its covering glass) is more accessible.

It would be nice to have a few more reports from intrepid sensor cleaners before taking the plunge.
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Old 12th October 2012
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Re: E-M5 Sensor Cleaning

Quote:
Originally Posted by ayewing View Post

It would be nice to have a few more reports from intrepid sensor cleaners before taking the plunge.
I suppose someone has to take the plunge!
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Old 12th October 2012
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Re: E-M5 Sensor Cleaning

Having read this thread with a sense of growing alarm I took the opportunity to e-mail Olympus UK and ask for their advice.
I also expressed the sentiment that I will be one very disenchanted bunny if I have bought into a system designed for lens swapping that is non user cleanable. Seems bl**dy stupid to me.
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Old 12th October 2012
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Re: E-M5 Sensor Cleaning

I am sure we will all be interested in the reply you receive from Olympus.
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Old 12th October 2012
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Re: E-M5 Sensor Cleaning

Over the last 3 years I have had the E-30, E-P2 and now E-5, constantly changed lenses and never any dust! Very different to the Canon 5D I had which seemed to be almost a vacuum cleaner (so I have a large collection of swabs, blowers and chemicals never used since coming to Olympus).
This thread seems almost like a storm in a tea cup.
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Old 12th October 2012
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Re: E-M5 Sensor Cleaning

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Originally Posted by Paul19 View Post
Over the last 3 years I have had the E-30, E-P1 and now E-5, constantly changed lenses and never any dust! Very different to the Canon 5D I had which seemed to be almost a vacuum cleaner in reverse (so I have a large collection of swabs, blowers and chemicals never used since coming to Olympus).
This thread seems almost like a storm in a tea cup.
There is certainly no need to panic, I've regularly used Olympus DSLRs and lately MFT for 5 years and never once had to clean a sensor. On the other hand there is always a risk of something sticky hitting the sensor (or more accurately the glass filter in front of the sensor) which the SSWF cannot budge. Also, if cleaning can cause damage, this should be clearly pointed out in the manual.
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