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Standard zoom and mid range Lenses with focal lengths larger than 12mm, but no longer than 60mm, includes standard zooms and portrait primes plus some macro lenses.

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  #16  
Old 16th July 2013
Gareth Gareth is offline
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Re: Zuiko 12-60 Repair Cost

Last week I sent my 12-60 to Olympus with an aperture fault. I'll let you know what they quote for this repair.
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  #17  
Old 16th July 2013
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Re: Zuiko 12-60 Repair Cost

That will be interesting to know
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  #18  
Old 17th July 2013
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Re: Zuiko 12-60 Repair Cost

Quote:
Originally Posted by Gareth View Post
Last week I sent my 12-60 to Olympus with an aperture fault. I'll let you know what they quote for this repair.
Wish you better luck than I had Gareth. It does get on my nerve when I look at that lens just sitting there. If the new supposed pro camera is micro fourthirds I hope they release a small version of the 12-60 to go with it as that would suit me just fine
Cheers
John
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  #19  
Old 18th July 2013
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Re: Zuiko 12-60 Repair Cost

I have just had the quote back from Olympus for the repair - £139.30. They tell me the lens will be repaired and returned within 7 days.
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  #20  
Old 18th July 2013
ozzie ozzie is offline
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Re: Zuiko 12-60 Repair Cost

Pity Olympus Australia can't repair lenses at a fair price
My quote was nearly double your quote .
But it probably takes two Ozzie employees to do the job of one that's life
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  #21  
Old 18th July 2013
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Re: Zuiko 12-60 Repair Cost

Ozzie, if you want to post to me in UK, I will send to Olympus for you and return it to you Post insured to me cannot be that much ? and I think Olympus do a special Courier fee here in the UK ?

Gareth, how much was P&P and is it to go to Portugal or UK ?
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  #22  
Old 18th July 2013
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Re: Zuiko 12-60 Repair Cost

I just paid postage to a UK address. Royal Mail with £1,000 insurance was less than £10.
My only concern with Ozzie's case would be if the repair involved a more expensive part than mine. The Olympus service estimate states that the BARRIER requires attention, this means nothing to me.
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  #23  
Old 18th July 2013
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Re: Zuiko 12-60 Repair Cost

Quote:
Originally Posted by Gareth View Post
I just paid postage to a UK address. Royal Mail with £1,000 insurance was less than £10.
My only concern with Ozzie's case would be if the repair involved a more expensive part than mine. The Olympus service estimate states that the BARRIER requires attention, this means nothing to me.
My E-5 is with Olympus service centre currently fault description Barrier requires attention! Is this just a standard statement for all faults as I can't see a lens and camera having the same fault?
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  #24  
Old 18th July 2013
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Re: Zuiko 12-60 Repair Cost

I have just checked the online service tool, the fault code is 'B0604 - Lens - Iris / aperture mechanism'. This description makes more sense!
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  #25  
Old 18th July 2013
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Re: Zuiko 12-60 Repair Cost

Quote:
Originally Posted by DerekC View Post
My E-5 is with Olympus service centre currently fault description Barrier requires attention! Is this just a standard statement for all faults as I can't see a lens and camera having the same fault?
My E-5 went back in April and was to my Local PO on Friday, recd Oly Northampton Friday; Monday Recd Oly Portugal ; Tuesday left Oly Portugal; Thursday back in UK and Friday home with me all for £150 BARGAIN
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  #26  
Old 18th July 2013
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Re: Zuiko 12-60 Repair Cost

Quote:
Originally Posted by Gareth View Post
I have just checked the online service tool, the fault code is 'B0604 - Lens - Iris / aperture mechanism'. This description makes more sense!
ooh! I have no idea what my Oly fault code was ... and the paperwork is in the box, in the boiling hot loft so not going up there
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  #27  
Old 18th July 2013
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Re: Zuiko 12-60 Repair Cost

Quote:
Originally Posted by Chevvyf1 View Post
Ozzie, if you want to post to me in UK, I will send to Olympus for you and return it to you Post insured to me cannot be that much ? and I think Olympus do a special Courier fee here in the UK ?

Gareth, how much was P&P and is it to go to Portugal or UK ?
Thanks Chevvf1
That's a very kind offer and very much appreciated
However I have decided to write to Olympus Australia and ask why their service fee is so much more than other service centres world wide.
This fault with the 12-60 is obviously fairly common my lens has had little use compared to PRO use .
Will let you now the result
Cheers
John
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  #28  
Old 18th July 2013
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Re: Zuiko 12-60 Repair Cost

Quote:
Originally Posted by ozzie View Post
Thanks Chevvf1
That's a very kind offer and very much appreciated
However I have decided to write to Olympus Australia and ask why their service fee is so much more than other service centres world wide.
This fault with the 12-60 is obviously fairly common my lens has had little use compared to PRO use .
Will let you now the result
Cheers
John

John, your very welcome I hope Olympus Aus meet your needs and you soon have a repaired 12-60 to use again
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  #29  
Old 10th September 2013
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Re: Zuiko 12-60 Repair Cost

You are not the only ones. The aperture on my 12-60 SWD either broke or got stuck wide open the other day, pictures taken with aperture stopped down get overexposed.

It seems this is a common defect on this lens, could it be a design flaw or poor quality? Regardless, I like the lens so much I am prepared to spend money on getting it repaired. Olympus Sweden cannot give me a quote unless I send the lens to them. I plan to do so, if anyone is interested in the repair cost I can keep you posted.
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  #30  
Old 2nd October 2013
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Re: Zuiko 12-60 Repair Cost

FYI I got a quote followed by a re-quote for repair costs of my 12-60 SWD

Olympus Sweden are asking for £270 (standard cost) to have the AF system fixed (?). This sounds a bit strange since to my understaing it is the iris that not closing the way it should. The original quote referred to the sound system in need for repair, so I guess they have somehow mixed up the error codes (and maybe still are).

Does anyone know if this cost in line with what Olympus UK are asking for?
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