EM1 MKII Lock Up

[Bassman51]

Steve:

B&H offer returns on most products. While normally 30 days, its extended now to accommodate holiday gifts.

[birdboy]

If this is a memory card problem then I have a question which I am hoping Ian can answer.

When Olympus gave the new EM1 MKII to all those experienced visionaries did they also equipment them with memory cards and if they did which ones?

It is interesting to note that on their Australia web page they qualify the test results with "*When using Toshiba SDXU-B032G"

[Growltiger]

The official Olympus website shows only various SanDisk and Toshiba cards are verified for use:
http://cs.olympus-imaging.jp/en/supp...en_2016_04.cfm

Many people have reported problems using the camera with Lexar cards.

I suggest if you want to use an unverified card you stick to putting in slot 2. For slot 1 use the recommended SanDisk UHS II card (they currently claim 260 MB/s write, 300MB/s Read). Use of this card should empty the buffer quickly when shooting long bursts. And it is suitable for 4K video.

Perhaps you will then find that your camera works reliably. Surely it is better to try this before sending the camera back. Hope this helps.

[Bassman51]

Originally Posted by Growltiger

...
I suggest if you want to use an unverified card you stick to putting in slot 2. For slot 1 use the recommended SanDisk UHS II 280MB/s card. Perhaps you will then find that your camera works reliably. Surely it is better to try this before sending the camera back. Hope this helps.

That's what I have in Slot 1. I have a Sandisk Extreme Pro 95MB/s UHS-1 Class 10 32G card in Slot 2.

[Growltiger]

Originally Posted by Bassman51

That's what I have in Slot 1. I have a Sandisk Extreme Pro 95MB/s UHS-1 Class 10 32G card in Slot 2.

Sorry the suggestion can't help in your case. It may apply to the problems of others. It would be a good idea for anyone getting lockups to report the card(s) they were using.

[Bassman51]

No worries, I was giving my full card info for the general good. I didn't think there is a problem with any Sandisk cards.

[c12402]

It looks a memory problem. It has been reported with Lexar SD cards something very similar. Try with another, even just to help isolate the issue.

[Maria]

Only just noticed this thread - my camera locked up at weekend and I had to remove the battery to restart. I was using the Olympus 60mm macro lens at the time - the only Olympus lens I have at present and one I've not used on it much, as yet. The card is one I've used for some time on my GH4 and for 1000's shots in the EM1 MKII since I got it - it has been formatted in camera several times (Panasonic 64GB SDHC UHS-3 Class 10 Card).

I wouldn't have worried too much about one lock-up - my GH4 locked up a couple of times in around 3 years and even my other half's Canon full frame has done similar. It is however more worrying if lots of others have had issues - and multiple times. I didn't pay too much attention to what I was doing at the time - other than taking photos! Will pay more attention and report back, if it happens again.

[Growltiger]

Why use an old card that is not approved for use with this camera?
You will find the link to the approved cards in message 63 above.

[Maria]

Just because the card isn't on the list doesn't mean it won't work - just that it hasn't been tested. I must admit I hadn't checked this list - I don't really use video and haven't got any of the UHS-II cards that seemed to cause issues for some people. Now I've checked, it does appear I have a Sandisk one that is tested as compatible, so I'll use that.

[Olybirder]

I was attempting to photograph Swifts this evening with my MkII and I experienced my first ever lock up (I never had a single one with my MkI.) The whole camera was dead, so I removed and replaced the battery and it worked again.

I was using a SanDisk Extreme Pro 95 MB/s card, which is on the Olympus approved list. The battery was freshly charged and I am using the latest firmware. I am a bit peed off to be honest, as the camera is only five days old. What is the state of play at the moment? Are other users still experiencing lock ups?

Ron

[c12402]

Some lockups had been reported, apparently due to some early sd cards from Lexar. I've been using Lexar 300MB/s 32 and 64MB without any problem since some months and some 20k pictures. Have you upgraded the firmware?

[Beagletorque]

I have had them too. Seems unrelated to anything in particular. Been in regular contact with Pete Huggan at Olympus and as far as I can tell they still have not quite got to the bottom of it. Last lock for me was 2 weeks ago.

[Bassman51]

Had my first one in four months. Two Sandisk cards, one 300Mb/s and the other 95. Battery removal cured it.

[Ricoh]

Ok I don't have an EM1 II, but if I did, and in the light of what I've read, I would keep the set up dead simple, straight-out-of-the-box-factory-settings, and then as a safety plan I'd perform a reset periodically, like every day; if I used it every day.
If it still locked up I would be onto the retailer like a ton of bricks (consumer rights act amended 2015 is worth reading).