Olympus UK E-System User Group
Olympus UK E-System User Group

Join our unique resource for Olympus Four Thirds E-System DSLR and Pen and OM-D Micro Four Thirds photographers. Show your images via our free e-group photo gallery. Please read the e-group.uk.net forum terms and conditions before posting for the first time. Above all, welcome!


Go Back   Olympus UK E-System User Group > Site news and information > Announcements

Announcements E-System news releases.

Reply
 
Thread Tools Display Modes
  #1  
Old 11th May 2012
Ian's Avatar
Ian Ian is offline
Administrator
 
Join Date: Jul 2007
Location: Hemel Hempstead, Hertfordshire, UK
Posts: 11,186
Thanks: 401
Thanked 2,359 Times in 1,188 Posts
Likes: 786
Liked 1,494 Times in 681 Posts
Exclamation Olympus warranties - they CAN be transferred

I saw a mention in a recent thread here that referred to the transferability of Olympus warrantys. The belief, based on a previous communication with Olympus UK, was that warranties can't be transferred. So I queried this with Olympus UK as I wasn't sure the original information was correct. This is the reply:

So long the camera is still within the warranty period and a proof of purchase from the original retailer is provided, the warranty will be honoured.

We only refuse second hand cameras where someone is trying to use their e-bay receipt or similar as proof of warranty when they bought the camera second hand.


So there you have it!

Ian
__________________
Founder and editor of:
Olympus UK E-System User Group (http://e-group.uk.net)
Four Thirds User (http://fourthirds-user.com)
Digital Photography Now (http://dpnow.com)
Olympus camera, lens, and accessory hire (http://e-group.uk.net/hire)

Twitter: www.twitter.com/ian_burley
Flickr: www.flickr.com/photos/dpnow/
Pinterest: www.pinterest.com/ianburley/
NEW: My personal BLOG ianburley.com
Reply With Quote
The Following 14 Users Say Thank You to Ian For This Useful Post:
Andrew Riddell (11th May 2012), blaggard (11th May 2012), cliff (26th March 2017), Frank N Furter (17th May 2012), Hermboy (28th March 2017), IainMacD (11th May 2012), jamespetts (20th January 2014), jamie allan (11th May 2012), jdal (11th May 2012), OM USer (27th November 2013), raichea (3rd November 2013), snaarman (11th May 2012), Wee man (11th May 2012)
  #2  
Old 11th May 2012
Kiwi Paul
Guest
 
Posts: n/a
Re: Olympus warranties - they CAN be transferred

That's good to know, makes the purchase of used gear that bit less risky.

Paul
Reply With Quote
  #3  
Old 11th May 2012
jdal's Avatar
jdal jdal is offline
Full member
 
Join Date: Dec 2007
Location: Northumberland
Posts: 4,008
Thanks: 128
Thanked 502 Times in 438 Posts
Likes: 190
Liked 658 Times in 278 Posts
Re: Olympus warranties - they CAN be transferred

I too queried Oly support, very recently, while I was on to them about a different matter and the statement I got from that person was to the effect of: "theoretically the warranty is not transferrable, but we wouldn't check to make sure you were the purchaser." It all seemed a bit vague and strange. So I've just read all the small print on the warranty card, and I never saw the words "not transferrable", it just refers to "the customer", and indeed implies that if you can prove the item is under warranty then they'll honour it.

Thanks for clearing the matter up in a more formal manner.

As a final note, I have found Oly support to be very reasonable and not at all dogmatic about things such as this. A bit chaotic sometimes, but never unreasonable.
__________________
John

m4/3: E-P2, EM-5, 100-300, 14-42mm 12-50mm, 45mm, panny 14mm. 4/3: 7-14 + Flashes & tripods & stuff

"Take nothing but pictures and leave nothing but footprints".

Flickr gallery
Reply With Quote
  #4  
Old 11th May 2012
crimbo crimbo is offline
Full member
 
Join Date: Jan 2008
Location: Shetland
Posts: 1,732
Thanks: 100
Thanked 148 Times in 129 Posts
Likes: 22
Liked 116 Times in 61 Posts
Re: Olympus warranties - they CAN be transferred

Thanks Ian
that should be a bonus for some sellers...and buyers
__________________
chris
shetland
Reply With Quote
  #5  
Old 16th January 2014
zuikooh zuikooh is offline
Full member
 
Join Date: Nov 2008
Location: belgium
Posts: 9
Thanks: 0
Thanked 1 Time in 1 Post
Likes: 0
Liked 0 Times in 0 Posts
Re: Olympus warranties - they CAN be transferred

good to know! also towards Olympus europe?
Reply With Quote
  #6  
Old 24th March 2017
KennyC KennyC is offline
Full member
 
Join Date: Sep 2015
Location: S W France
Posts: 174
Thanks: 3
Thanked 29 Times in 21 Posts
Likes: 12
Liked 103 Times in 41 Posts
Re: Olympus warranties - they CAN be transferred

In the past couple of years I have sold an Oly Stylus-1 and an Oly XZ-2 and each time I phoned Olympus UK and I was told that warranty is not transferable and I made that clear to the buyers. Maybe Oly do not check, but there must still remain some risk. As also being a Canon user, I have bought grey market bodies and lenses with warranty cards that stated clearly that the warranty was only valid in USA and Canada, yet two L series lenses were repaired inside the warranty period by Canon UK. So maybe manufacturers are sympathetic, or too bothered to make checks. But I still believe that used prices compared to new grey market prices are just too high.
Reply With Quote
  #7  
Old 24th March 2017
KennyC KennyC is offline
Full member
 
Join Date: Sep 2015
Location: S W France
Posts: 174
Thanks: 3
Thanked 29 Times in 21 Posts
Likes: 12
Liked 103 Times in 41 Posts
Re: Olympus warranties - they CAN be transferred

Apologies for confusing the issue. I posted the above before I saw the posting with what seems to be a clear policy statement from Olympus. The matter seems to be cleared up.
Reply With Quote
  #8  
Old 31st March 2017
timboo timboo is offline
Full member
 
Join Date: Sep 2015
Location: Hertfordshire
Posts: 899
Thanks: 76
Thanked 70 Times in 60 Posts
Likes: 75
Liked 121 Times in 80 Posts
Re: Olympus warranties - they CAN be transferred

My Olympus 2.5 yr warranty ends in June so to safeguard myself I rang today to enquiring about extending my warranty. They offer a further 3 yrs for 99, to my disappointment they wont let me as I should have done it within the 2 years.
seems silly they differentiate between a 2 yr warranty and 2.5 yrs and insist on doing so within that time frame afterall awarranty is a warranty.
Olympus say there is now nothing they can do. Feel slightly cheated as had it been clear from outset without having to read loads of small print id have rang just before christmas as im a very organised person. If i hadnt have been given the 6 months free id have naturally rang before the 2 years enquiring.
Luckily nothing is wrong with my camera at present, which is the only bonus.
__________________
EM-1 MK1 - No website containing any of my photos until I'm good enough!
Reply With Quote
  #9  
Old 31st March 2017
Olybirder Olybirder is offline
Senior Member
 
Join Date: Apr 2011
Location: Norfolk
Posts: 6,198
Thanks: 2,318
Thanked 940 Times in 748 Posts
Likes: 1,699
Liked 2,572 Times in 799 Posts
Re: Olympus warranties - they CAN be transferred

If you extend the warranty within two years do you get five years cover or five and a half years?

Ron
Reply With Quote
  #10  
Old 31st March 2017
Bengeo Bengeo is offline
Full member
 
Join Date: Dec 2013
Location: Herts
Posts: 993
Thanks: 90
Thanked 181 Times in 110 Posts
Likes: 477
Liked 450 Times in 163 Posts
Re: Olympus warranties - they CAN be transferred

Quote:
Originally Posted by Olybirder View Post
If you extend the warranty within two years do you get five years cover or five and a half years?
Five and a half years (you have to translate US calendar dates below) ....

__________________
Andy
bengeo.com
Reply With Quote
The Following User Says Thank You to Bengeo For This Useful Post:
Olybirder (31st March 2017)
  #11  
Old 31st March 2017
Olybirder Olybirder is offline
Senior Member
 
Join Date: Apr 2011
Location: Norfolk
Posts: 6,198
Thanks: 2,318
Thanked 940 Times in 748 Posts
Likes: 1,699
Liked 2,572 Times in 799 Posts
Re: Olympus warranties - they CAN be transferred

Thanks Andy. It seems like a bit of a no brainer to me to take out the extra cover on what is a very complex and expensive-to-repair camera. It sounds like 99 very well spent.

Ron
Reply With Quote
  #12  
Old 31st March 2017
timboo timboo is offline
Full member
 
Join Date: Sep 2015
Location: Hertfordshire
Posts: 899
Thanks: 76
Thanked 70 Times in 60 Posts
Likes: 75
Liked 121 Times in 80 Posts
Re: Olympus warranties - they CAN be transferred

Quote:
Originally Posted by Olybirder View Post
Thanks Andy. It seems like a bit of a no brainer to me to take out the extra cover on what is a very complex and expensive-to-repair camera. It sounds like 99 very well spent.

Ron
Couldnt agree more would have been nice to have the option mind 🤔
__________________
EM-1 MK1 - No website containing any of my photos until I'm good enough!
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
For sale Olympus E620 Camera kit, Metz 44 AF-40 Flash, Olympus 14-54mm timclarkih For sale or wanted small ads 8 1st April 2012 11:10 PM
"All" vs "Not Transferred Yet" When Uploading - Can I Set A Default On Launch? Phaedrus Software 1 4th July 2011 08:52 AM
Olympus UK announces Olympus Day at Park Cameras SuperStore Four Thirds User Articles from FourThirds-User.com 1 12th February 2009 08:42 PM
Olympus updates firmware for Olympus E-3 and ZUIKO DIGITAL 14-54mm 1:2.8-3.5 II Four Thirds User Articles from FourThirds-User.com 1 5th February 2009 12:33 PM
Olympus announces price drop for Olympus E-420 Four Thirds User Articles from FourThirds-User.com 0 30th October 2008 01:27 PM


All times are GMT. The time now is 03:56 PM.


The Write Technology Ltd, 2007-2018, All rights reservedAd Management plugin by RedTyger