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  #31  
Old 22nd April 2008
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Re: Four Thirds User Problems ?

Quote:
Originally Posted by Barr1e View Post
I have been in and out of 4/3rds over the past couple of days without problems. This evening I have visited often.

Sorry guys you are having problems. I also run Vista.

Regards. Barr1e
Sorry guys - my technical guru was away yesterday, so we have not yet been able to tackle the problem. Fingers crossed for today.

Ian
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  #32  
Old 22nd April 2008
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Re: Four Thirds User Problems ?

The magic wand has been waved - I can now see FTU normally from my office again . Is anyone else still having problems accessing FTU?

Ian
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  #33  
Old 22nd April 2008
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Re: Four Thirds User Problems ?

Yep - no access at all
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  #34  
Old 22nd April 2008
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Re: Four Thirds User Problems ?

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Originally Posted by E-1 fan View Post
Yep - no access at all
OK - can you get in touch via email? I need to know your IP address is? Go here to find out, for example:

http://whatismyipaddress.com/

Thanks,

Ian
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  #35  
Old 22nd April 2008
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Re: Four Thirds User Problems ?

Email sent Ian
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  #36  
Old 22nd April 2008
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Re: Four Thirds User Problems ?

PM from me, too.

John
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  #37  
Old 22nd April 2008
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Re: Four Thirds User Problems ?

Thanks, we're working on it!

Ian
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  #38  
Old 23rd April 2008
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Re: Four Thirds User Problems ?

Hooray,

I got on site a short while ago!
Wonder if I'll still get on tomorrow?

John
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  #39  
Old 23rd April 2008
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Re: Four Thirds User Problems ?

E-1 and Zuiko, please see PM from me.

thanks
David
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  #40  
Old 23rd April 2008
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Re: Four Thirds User Problems ?

replied David thanks
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  #41  
Old 26th April 2008
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Re: Four Thirds User Problems ?

Hi All

Currently we think this might be a DNS problem. Both users who have reported significant problems are users of BT Internet. If anyone else finds they are frequently locked out of the site (and deleting cookies seems to let you in again) please PM me with details of your ISP and (if possible) the IP address(es) of the DNS server(s) you are using - then we can try to track this thing down.

thanks
David
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  #42  
Old 26th April 2008
ndl0071
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Re: Four Thirds User Problems ?

Oh Dear now it's my turn, I have just tried to access FTU with no luck, strange as it's the first time I have had a problem this week. I confess though to also being a bt customer, thinking about it, all week I have been going on from work which will be a different supplier, this is my first attempt from home this week.
Oh well I'll stand by to see what develops.
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  #43  
Old 27th April 2008
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Re: Four Thirds User Problems ?

For those having access problems to the FTU site, I'm suggesting that you try changing your DNS server settings. All those who have reported the access problems so far are customers of BT internet - there could be an issue with their DNS servers - so it is worth using someone else's!

You can try the OpenDNS service which seems pretty good - you can find details on what to do here: https://www.opendns.com/start

David
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  #44  
Old 27th April 2008
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Re: Four Thirds User Problems ?

Quote:
Originally Posted by David View Post
For those having access problems to the FTU site, I'm suggesting that you try changing your DNS server settings. All those who have reported the access problems so far are customers of BT internet - there could be an issue with their DNS servers - so it is worth using someone else's!

You can try the OpenDNS service which seems pretty good - you can find details on what to do here: https://www.opendns.com/start

David
Have tried this and it seems to have worked.

Thanks David!
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  #45  
Old 27th April 2008
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Re: Four Thirds User Problems ?

I still get nothing - then it worked?
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