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  #31  
Old 16th April 2010
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Ian Ian is offline
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Re: Proposal for board specialising in dealer chat

I'm realy pleased that there has been so much positive feedback on this. I expect something will be set up soon, and I'll keep you all updated when there is furtther news.

Ian
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  #32  
Old 16th April 2010
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Re: Proposal for board specialising in dealer chat

Sounds like a good idea all round
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  #33  
Old 16th April 2010
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Re: Proposal for board specialising in dealer chat

I think it's a good idea and can only improve the chance to see what is going on under one site
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  #34  
Old 16th April 2010
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Re: Proposal for board specialising in dealer chat

Sounds like an excellent idea to me.

Janet
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  #35  
Old 16th April 2010
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Re: Proposal for board specialising in dealer chat

Sound's good to me Ian
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  #36  
Old 17th April 2010
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Re: Proposal for board specialising in dealer chat

Good idea Ian.
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  #37  
Old 17th April 2010
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Re: Proposal for board specialising in dealer chat

Yes. Plus my vote :-)

Pete
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  #38  
Old 17th April 2010
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Re: Proposal for board specialising in dealer chat

I'm perhaps coming to this a little late, with a few other things to concentrate on.

Many good points have been made and I, like all others, would be happy to see this addition to the Forum, with the proviso that it is there to benefit the Forum members and does not become a means for hard sell, limited availability offers, or control of what forum members say about dealers etc.
The dealers should perhaps have a few pointers as to how they use the site, and Shenstone has noted some good points.

As Olympus users we are already well aware of the brand, but frustrated by the limited availability in local shops. The dealers would have the chance to bring to our attention the range of Olympus products that they normally stock, of special deals whether pre-release or discontinued, promotions and perhaps sponsorship of competitions, etc.
There could even be opportunities for dealers to become involved with Forum events arranged in various areas around the country - a chance for forum members to meet each other, meet the dealers and to try out stock perhaps?

Dealers should not expect to have too much say in what the Forum members post - the highs and lows of Jessops come to mind, but also highlight the benefit to dealer and Forum members of a proactive relationship via the Forum - I for one have benefitted immensely from the help of Jake in getting the final few of Jessops E-30s to Forum members. We should be free to criticise because how else will a service improve but we should also be as quick to praise!

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  #39  
Old 17th April 2010
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Re: Proposal for board specialising in dealer chat

Sorry. Been busy and only just noticed this thread.

I think it is a really good idea for the brand.

If goodies and discounts are ever considered, don't forget that Olympus users also use non Olympus products and accessories that the dealers probably also sell.
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  #40  
Old 19th April 2010
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Re: Proposal for board specialising in dealer chat

Just caught up with this thread after a few days away.
Seems like a good idea.
It would be even better if the Service Management at Olympus UK was permanently plugged-in to this forum. Of course it could be that they're too embarrassed! (I've just read the latest on Snaarman's tale of woe).
I can't help thinking that it's rather pointless to sponsor this site and then ignore it.

Perhaps next time Iain gets an interview with one of the top brass @ Olympus HQ he could focus his questions on why the service quality in their UK/Europe operation is so bad. (A quick visit to our US counterpart http://forum.fourthirdsphoto.com/ shows time and again that the USA service turnaround regularly achieves in days what it takes weeks to accomplish on this side of the pond.)
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