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Olympus OM-D E-M1 Mark II The second Micro Four Thirds camera that offers phase detect focusing so you can use Four Thirds DSLR lenses normally as well a Micro Four Thirds lenses.

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  #46  
Old 24th December 2016
brian1208 brian1208 is offline
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Re: EM1 MKII Lock Up

Quote:
Originally Posted by Bikie John View Post
I think it is simpler than that, Brian. Nothing to do with "safe" settings - if you change the settings they will take effect, but are not committed to the camera's memory until you switch off. If the camera dies in flight for some reason the changed settings don't get saved, and when you switch it back on it will revert to the settings it had last time you switched it on.

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makes sense John
  #47  
Old 25th December 2016
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Re: EM1 MKII Lock Up

Two more lockups in quick succession just now. LCD turned in, P25/1.4 mounted, shooting the family at a holiday event. Bam! Popped battery. One shot later - bam!

Fortunately the mark 1 was nearby, so I switched.

I'm afraid the Mark ii has to go back.
  #48  
Old 25th December 2016
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Re: EM1 MKII Lock Up

Have you reported to Oly yet?
  #49  
Old 25th December 2016
chphotos chphotos is offline
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Re: EM1 MKII Lock Up

It seems that you're using Panasonic lenses when you've experienced lock ups. Have you tried using any Olympus lenses to see if you are still getting lock ups? Also, have you checked to make sure the Panasonic lens firmware is up to date? I've been using the Olympus 12-40 with my MK2 and have not experienced any problems.


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  #50  
Old 26th December 2016
Ricoh Ricoh is offline
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Re: EM1 MKII Lock Up

Quote:
Originally Posted by Bassman51 View Post
Two more lockups in quick succession just now. LCD turned in, P25/1.4 mounted, shooting the family at a holiday event. Bam! Popped battery. One shot later - bam!

Fortunately the mark 1 was nearby, so I switched.

I'm afraid the Mark ii has to go back.
It seems that consumer rights are more protective in the US in regard that the customer has the right to reject or return the product within a reasonable period of time after purchase.
With regard to Oly or Panny lenses, whatever the firmware installed, the camera should accommodate anything that has been made going back to year dot. I wonder if the requirement spec stated this, captured further in the interface definition?
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  #51  
Old 26th December 2016
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Re: EM1 MKII Lock Up

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Originally Posted by Beagletorque View Post
Have you reported to Oly yet?
Yes, I did.
  #52  
Old 27th December 2016
benpanesar benpanesar is offline
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Re: EM1 MKII Lock Up

Hi Guys

Have the official Olympus folks actually responded to these issues at all? I had a face book session with an Olympus ambassador who will be travelling to the Antarctica very soon with all the Oly gear and is unaware of any issue regards to lock ups.
The Oly Facebook page does not indicate any issues with lockups so is this just a UK issue ?
Please note I've not had any issue with lock ups running 12-100/40-150 2.8/ and 45 1.8
so may be I've just been lucky!
  #53  
Old 28th December 2016
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Re: EM1 MKII Lock Up

I have had official responses from Olympus via email and they are aware of the occurrences (they knew there was more than 1). They lead me to believe that they believe it is an issue with memory card formatting, which needs to be done in camera. I think it would be unlikely that Olympus would broadcast on social media that they had a problem with the camera, even if they did. A US user (in this thread) has also reported a problem (multiple lockups with a Panny lens).
  #54  
Old 28th December 2016
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Re: EM1 MKII Lock Up

Sounds like eye-wash...
Anyway, this is worth an experiment: try formatting the SD card exFAT using a computer and then further format the card in camera. With the Leica M240 and with the SD card formatted as explained, the start up time is reduced by one half.

Note: with the Leica the exFAT formatting is maintained after the secondary in-camera format.
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  #55  
Old 28th December 2016
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Re: EM1 MKII Lock Up

I spoke with Olympus tech support yesterday about my lockups. Their suggestions were not terribly enlightening or helpful. After listening to me go through my settings, the suggestions were (in order):

- full reset to factory settings
- use only Olympus lenses
- return the camera to the store

He did not acknowledge any prior reports of this problem. He did put me on hold a couple of times, presumably to consult with someone else.

I'm now using the only Oly lens I have with me this week, the 17/1.8.
I'll try the full reset next week after I backup the settings.
I have until 1 February to return it to B&H.
  #56  
Old 28th December 2016
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Re: EM1 MKII Lock Up

Bassman51, you guys is the US get some extodinary service compared to us in the Uk, or it appears that way. If you exercise option 3, will you get the full purchase price without personal loss? If so that's fantastic.
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  #57  
Old 28th December 2016
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Ross the fiddler Ross the fiddler is offline
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Re: EM1 MKII Lock Up

Quote:
Originally Posted by Ricoh View Post
Bassman51, you guys is the US get some extodinary service compared to us in the Uk, or it appears that way. If you exercise option 3, will you get the full purchase price without personal loss? If so that's fantastic.
Yes, but what happens to the returned goods? Do they sell them on later? Refurbished?
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  #58  
Old 29th December 2016
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Re: EM1 MKII Lock Up

Quote:
Originally Posted by Ross the fiddler View Post
Yes, but what happens to the returned goods? Do they sell them on later? Refurbished?
I believe they do. Refurbished stock is often listed on the Rumors site.
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  #59  
Old 29th December 2016
timboo timboo is offline
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Re: EM1 MKII Lock Up

Not sure if Olympus have twitter as Im not on Twitter, but from previous experience if I feel im getting little progress with a company a tweet often goes a long way. It can pickup momentum very quickly and get a swift response/resolution.
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  #60  
Old 29th December 2016
pault pault is offline
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Re: EM1 MKII Lock Up

Hi,
In response to Beagletorque's message 53, elsewhere on the internet Lexar have reportedly acknowledged a possible firmware problem with 128gb 2000x UHS ii and talked through with someone re-formatting the memory card using their program Rescue 5.
Have people here checked out their memory card suitability?
Just a suggestion
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