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Olympus E-3 E-3 specific discussion.

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  #16  
Old 31st December 2007
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Re: Focussing Issues with the E3

Personally I don't think this is anything that a firmware upgrade won't fix.
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  #17  
Old 2nd January 2008
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Re: Focussing Issues with the E3

To those interested there is another thread at the same website which seems informative/interested in the variability issues ( http://www.fourthirdsphoto.com/vbb/s...ad.php?t=20280 ).

This seems to point to some interesting things to look at in the EXIF data which I shall try.

On some pictures yesterday of friends in a wood I had some shots of slightly OOF people (OK for snaps but just not quite sharp and certainly poor for me). Prior to IS on the E3 I'd have said that is typical of using the 50-200 handheld on the E1. But on closer look there are pin sharp branches at the very edge of the frame - miles away from the focus point (but in a forward or backward plane of the subject).

I am getting more concerned now with the number of dodgy shots and may start posting them. Like previous posters I trust this is easy to fix and that Olympus start to get involved here with us on these issues.

Peter
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  #18  
Old 2nd January 2008
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Example of dodgy focus

As I said above this seems a good example to show why I am getting frustrated. It isn't a picture I would have wanted as I was there for the walk and possibly birds! But if you look at the picture the centre (normal size) focus point was on David's head.



It was only F3.5 on a long lens at 1/125 so I am not expecting too much!



But over at the edge here we seem to be able to get sharper!



Exif -for those that like to know.
Camera model: E-3
Date/Time: 2008:01:01 13:18:49
Flash used: No
Focal length: 76.0mm
Exposure time: 0.0080 s (1/125)
Aperture: f/3.5
ISO equiv.: 800
Whitebalance: Auto
Metering Mode: matrix
Exposure: aperture priority (semi-auto)

Very happy to be corrected if I am doing something very wrong. I personally feel that the focus goes very quickly and stops nearly there. Sometimes it is spot on. But not this time or for the next two shots which were of my friends wife and my wife in the same place.

I could post good ones but I feel it is time to post the duff ones where we haven't done anything wrong.

Peter
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  #19  
Old 2nd January 2008
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Re: Focussing Issues with the E3

Peter

This is exactly what I have.I have been following the two threads on Fourthirds photo and noted that some people have passed it Olympus and they even seem to acknowledge there is an issue(if I read correctly).

Let hope it can be fixed quickly and wih a firmware fix.

Other wise its back to the E1.
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  #20  
Old 2nd January 2008
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Re: Focussing Issues with the E3

Andy

I am also hoping that other people are speaking to Olympus from the posts on other forums (US and Japan - if they are doing what they appear to be saying). That is my usual approach - to wait and see.

But it frustrates me each time I look at my latest shots now and I want to improve things before I get negative about the camera.

I am conscious that Ian hasn't yet posted on this issue yet either on his own experiences or suggestions and might be able to get Olympus involved through Olympus UK. And this may make the thread visible again.

sorry that you are getting dodgy shots too.

Peter
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  #21  
Old 2nd January 2008
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Re: Focussing Issues with the E3

Later on today when my phone is sorted I will be ringing the Olympus Tech Sup[port line
00800 67 10 83 00

and ask them if they are aware of these discussions.

Perhaps you would like to do it as well to emphasize our concern.
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  #22  
Old 2nd January 2008
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Re: Focussing Issues with the E3

Quote:
Originally Posted by DerekW View Post
Later on today when my phone is sorted I will be ringing the Olympus Tech Sup[port line
00800 67 10 83 00

and ask them if they are aware of these discussions.

Perhaps you would like to do it as well to emphasize our concern.
Derek

I tried to do just that for over 1hour on Monday but did not get through. I shall try again though. There is nothing so irratating as a message that says that everyone is busy, your call is important to us, your call is in a queue and will be answered in the order that it is received. At least some companies have got the message and include an idea as to where you are in the queue.

Kind regards

PeterD
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  #23  
Old 2nd January 2008
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Re: Focussing Issues with the E3

Derek,

I have just managed to get through to Tech Support and I must say I am horrified at the response I received.

I asked if he was aware of this website which he said he was. I asked if anyone was monitoring the site as there were a couple of issues that had been raised which should get a response from Olympus. H told me that the people monitoring the site were not their right now. He suggested that I send an e-mail to support to get someone to look at the threads on the website to give a response. This I shall do but I am amazed that I have to go to these lengths.

I shall let you know what feedback I get if it is not sent directly to the website.

Kind regards

PeterD
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  #24  
Old 2nd January 2008
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Re: Focussing Issues with the E3

Having got my phone working I have just come off the phone from the Olympus Tech support desk, the E3 specialist is out at the moment testing the E3 in Siberia. However I did tell the person I spoke with about this forum and the issues that are being discussed and he looked at the forum while I was on the phone and the start of this thread and the reference to the US forum. He said he would alert his colleague to the issues being discussed when he returns to the office.

I asked if they could get an Olympus rep answering questions on the forum, however you have issues of UK Oly versus European Oly versus US Oly versus corporate Oly in Japan as to who should speak on behalf of the company (this is a perfectly understandable situation in large international companies)

I think that Olympus are now aware of the "webstorm" and should be able to determine how to handle the situation.
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Old 2nd January 2008
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Re: Focussing Issues with the E3

I have just spoken to Digital Depot who have had no previous customer issues or reports and are going to come to this site have a look at these threads too. (they weren't aware Olympus sponsored this site and usually monitor dp review! - they said) They have logged my issue and will await any steer from technical support that I can get.

I am not close enough to go and show them or I would. I have bought enough from them to know they are pretty good about anything like this.

Peter
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  #26  
Old 2nd January 2008
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Re: Focussing Issues with the E3

OK, so we may have identified and be suffering with an issue which we all hope can be sorted by a firmware upgrade, but the more people from Olympus themselves, and the more representatives from suppliers we can attract here can only be a good thing.

Let's hope we get some response and resolution to this concern.
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  #27  
Old 2nd January 2008
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Re: Focussing Issues with the E3 examples

Just a quick test done this afternoon.All taken on a tripod using RM-1 remote control.Refocus between each shot ie camera set to AF+MF and adjusted.
Lens=50-200 at 200mm
See exif for details
























All croped not other post processing.Taken in large super fine.

I'll let you make you own assesment.

If I get time tomorrow i'll try it with the E1
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  #28  
Old 2nd January 2008
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Re: Focussing Issues with the E3

Quote:
Originally Posted by theMusicMan View Post
OK, so we may have identified and be suffering with an issue which we all hope can be sorted by a firmware upgrade, but the more people from Olympus themselves, and the more representatives from suppliers we can attract here can only be a good thing.

Let's hope we get some response and resolution to this concern.
Copy of e-mail sent to Oly 02/01/2008 @1627

################################
Hello,
Confirming my telecon. Please find below a link to the E systems website and the focus problem.

http://e-group.uk.net/forum/showthre...ted=1#post3544

The next link deals with the HLD-4 issues

http://e-group.uk.net/forum/showthre...=3519#post3519

As I have said on the telephone, I am very surprised that we have not had any advice from technical support on these matters. Whilst the same issues are being raised on other sites, this one is specifically for E systems owners and is sponsored by Olympus. Please do not let confidence in your new E3 flagship wain. Please reply.

Kind regards

PeterD

#########################

I hope we soon get a fix which may be simple in the case of the focussing but may not be so in the case of the HLD-4.

PeterD
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  #29  
Old 2nd January 2008
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Re: Focussing Issues with the E3

Having spent my working life in PR and marketing I am very interested in how this issue is managed from here on in.

Before today I had begun to question my own competence and to look for things I wasn't doing right with my E3 (this is normal behaviour following a major purchase). I was even questioning whether shooting at F3.5 in low light was beyond the system. I have looked at EXIF data for hours on end to spot my faults which is something I had never done before (nor have I had to).

Quite by accident I opened the E3 brochure instead of the pdf manual - when I tried to check a setting. It changed my attitude.

The sales brochure says. "The E-3ís AF system works in the blink of an eye to ensure you never miss a shot. When combined with the ZUIKO DIGITAL SWD ED12-60mm, the E-3ís AF technology works at speeds unmatched by any other camera in the world. An 11-point full-twin cross AF sensor system produces tack sharp images. Dual sensing arrays on horizontal and vertical axes are arranged in a unique half pitch shifted pattern for ultimate precision. Critical auto focus functions are faster: processing speed, object capturing, and tracking performance. A dedicated data processing engine and a new AF algorithm rapidly handles sensor information. New pixel multiplication technologies gives the E-3 an AF luminescence range of -2 to 19EV for better low light shooting."

This is the Olympus promise and what I am led to expect for my money. But my reality is very far from that. I have resorted to one central focus point (my initial experience of the full 11-point array was a complete nightmare) and even now I don't get anything like tack-sharp shots. I do miss shots. I also don't know how sharp it is until I see them on screen. So I am getting far less than the promise.

By setting up this group Olympus had the ability to get our experiences and real world insight and I am sure we would all give it freely.

Once they had that then they also have a much bigger database of all of the registered E3 users to communicate with. I expect regular communication nowadays. So please Olympus tell us what we are doing (right and wrong), send us facts and case studies on where and when to use different settings etc etc. Or if there is a problem then do a more fundamental survey and/or recall in a controlled way.

As a PR professional I am staggered that they were not monitoring this site and working hard to promote it's use. I would also expect them to monitor every single independent website on an hour-by-hour basis and for any latent issues to be circulated to key personnel. There are huge numbers of specialist agencies that do that as a service to buy in. There is no credible argument against knowing as much as you can about what users think and believe. And acting on it.

But I also have a sinking feeling that the level of communication that accompanied the 'free' offers is their norm - in which case I expect a long silence, wild rumours and a wash of speculation followed by a specially printed letter from someone a long way away.

I'm saddened by this.

Peter
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  #30  
Old 2nd January 2008
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Re: Focussing Issues with the E3

I too have had some focussing issues with my E-3.
At the weekend I went to watch a Rally at Croft Circuit taking both E-3 & E-510 The results I was getting were not pleasing me, so settings were check switching to single point AF making sure the shutter speed and iso were set correct. Still getting less than sharp images. I swopped to the E-510 and the images were sharper. I'm not saying every image was bad but not the results I was expecting. The E-510 was set to the same iso and shutter speed. It wasn't as if I had picked a spot where the cars were at high speeds if fact many shots were at a hairpin. The camera was indicating in focus I tried between AF-C AF-S with similar results. I came away thinking what had I done wrong? Had my money been well spent when the results from the E-510 were better?

Derek C
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