Olympus UK E-System User Group
Olympus UK E-System User Group

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  #46  
Old 17th July 2017
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Re: Server move around 8AM on Monday 17th July

Quote:
Originally Posted by Johnheatingman View Post
Sorry Ian but ive just logged in and out and had to refresh the browser before I was logged in or out

John
Same for me still Ian.
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  #47  
Old 17th July 2017
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Re: Server move around 8AM on Monday 17th July

Ian,

Sorry to report that the refresh issue and reporting of read threads is still not operating correctly.

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  #48  
Old 17th July 2017
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Re: Server move around 8AM on Monday 17th July

Yes, no need to report this at the moment, it's understood

Ian
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  #49  
Old 17th July 2017
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Re: Server move around 8AM on Monday 17th July

I'm having problems too. For example, when viewing today's posts I could see that Walti had replied to this thread 1 minute ago. However, when I opened the thread his post was not there. I closed and re-opened the thread and his post appeared.

As John says, the forum pages appear to be static, only updating when I click on the refresh symbol. In addition, items on the Today's posts list that I have viewed remain in bold text whereas they didn't previously.

I used to get email notification when I had a private message on this site but I've had one today without notification.

Still, I think most other things are working and I suppose a few teething problems are to be expected.
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  #50  
Old 17th July 2017
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Re: Server move around 8AM on Monday 17th July

John, I believe the problem is fully understood and I think we have a good idea of the remedy but I am having some very untypical problems with our hosting support admins - they seem to not have adequate time to address our issues at the moment. I'm about to make another gentlre reminder...

Ian
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  #51  
Old 17th July 2017
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Re: Server move around 8AM on Monday 17th July

Might just be me - or something I've done wrong - but I can't seem to upload a file to the gallery. It gives me a message saying:

Unable to move file [/tmp/phpHGHdEz] [/home/egroup/public_html/gallery/uploads/1162/Illust.jpg]

I know there was some mention of potential problems in that area.

Mike
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  #52  
Old 17th July 2017
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Re: Server move around 8AM on Monday 17th July

Mike, thanks for that, I have made a note.

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  #53  
Old 17th July 2017
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Re: Server move around 8AM on Monday 17th July

I think I understand this problem with the gallery. It's not happening on our galleries on our other sites. An image processing utility may be missing or misconfigured and I have flagged this with the support admins.

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  #54  
Old 18th July 2017
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Re: Server move around 8AM on Monday 17th July

Well, despite assurances from the server migration support team, I'm not seeing that anything has been done overnight Very unhappy about this! Their service is usually amazing.

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  #55  
Old 18th July 2017
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Re: Server move around 8AM on Monday 17th July

Proverbial rocket launched and very apologetic explanation received - from what I understand, the company recently took over a competitor and then failed to retain most of their staff, so they have been over-stretched and then yesterday there was a big technical issue that coincided with our sever move. Basically bad luck. I'm being assured again that our problems will now be prioritised.

I know that forum and gallery problems here are frustrating, but the DPNow magazine section isn't working at all

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  #56  
Old 18th July 2017
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Re: Server move around 8AM on Monday 17th July

I'm a glass half-full person, so my innate optimism has taken a bit of a beating of late!

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  #57  
Old 18th July 2017
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Re: Server move around 8AM on Monday 17th July

We appreciate your efforts Ian and realize it could take some time to fix all the problems. We'll cope.
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  #58  
Old 18th July 2017
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Re: Server move around 8AM on Monday 17th July

I'm being asked if a fix applied is working?

Ian
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  #59  
Old 18th July 2017
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Re: Server move around 8AM on Monday 17th July

Logging in seems to be OK But I thought it was while others were experiencing the problem and it only presented itself to me later!

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Old 18th July 2017
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Re: Server move around 8AM on Monday 17th July

I'm cautiously optimistic we have a successful fix

Some verification would be good though.

Ian
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