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Olympus OM-D E-M5 The first Micro Four Thirds camera from Olympus with an integrated Electronic Viewfinder

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Old 1st November 2014
Ava Ava is offline
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?problem with sensor?

Recently, I sometimes get colored horizontal lines in my images. Has anyone experienced this? Could it be a sensor problem?
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Old 1st November 2014
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Zuiko Zuiko is offline
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Re: ?problem with sensor?

Unfortunately it does sound like a sensor problem. Is your camera still under warranty?
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Old 1st November 2014
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Re: ?problem with sensor?

I had this on a previous camera, it was indeed a sensor problem. It since has ended up in the WEE bin.
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Old 2nd November 2014
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Re: ?problem with sensor?

I highly doubt it is under warranty at this point in time. I will look to see when I purchased it just in case. If it is not, is it not worth the cost of repair?
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Old 2nd November 2014
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Re: ?problem with sensor?

Quote:
Originally Posted by Ava View Post
I highly doubt it is under warranty at this point in time. I will look to see when I purchased it just in case. If it is not, is it not worth the cost of repair?
If in warranty, happy days, if not, phone Olympus and ask. They're unlikely to diagnose the problem over the phone, so your initial outlay will be the cost of postage, approx £8 for RMSD when I sent my EP5 for repair.
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Old 2nd November 2014
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Re: ?problem with sensor?

Thank you. I will contact Olympus and see what they say. It does look like it is out of warranty. ;-(
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Old 2nd November 2014
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Re: ?problem with sensor?

I had a similar problem on my Leica Digilux 2 when it was 5 years old, fortunately Leitz replaced the sensor for me free of charge. Who says it's not worth paying Leica prices?

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Old 2nd November 2014
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Re: ?problem with sensor?

My son had this problem with a Canon compact a few years ago. It was the end of camera I am afraid as it was not worth repairing.
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Old 3rd November 2014
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Re: ?problem with sensor?

I called Olympus and they had me do some testing. I tried my other lens, I did pixel mapping, I reset the camera. None of this helped at all. They said that I could mail it in and they could replace the sensor and warranty it for 6 months. It is a lot less than buying another camera so I might do that. There is also a camera repair person I know who might also be able to do it. Not certain if he would be less expensive. I loved this little camera! Now all my settings are gone too.
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