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  #1  
Old 6th June 2018
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Roberta Roberta is offline
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password

Who do I contact... I have forgotten my password and need to redo it the problem is .. I need the old one to redo it....
Have tried the send to email and it is not coming through...

Roberta
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  #2  
Old 6th June 2018
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Re: password

Hi Roberta,

Welcome back. I have notified Ian of your problem and I am sure he will contact you soon.
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Old 6th June 2018
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Re: password

I'm confused - Roberta is logged in so surely she must have her password?

Ian
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  #4  
Old 6th June 2018
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Re: password

Quote:
Originally Posted by Ian View Post
I'm confused - Roberta is logged in so surely she must have her password?

Ian
Good point!
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Old 6th June 2018
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Re: password

Well I am going to disagree with you two experts :-)

You need to know your password to enter it on a new device/browser

You can only reset it knowing the old password

I admit I can't remember the forgotten password process for an end user ... I think this is the form is that correct ?

http://e-group.uk.net/forum/login.php?do=lostpw

Which if correct Roberta should be able to use

Regards
Andy
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  #6  
Old 6th June 2018
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Re: password

Andy, you are exactly right; if you find you can't enter your password because you have forgotten it, there is a prompt on the login form to help you reset the password and it goes where you have correctly identified:

http://e-group.uk.net/forum/login.php?do=lostpw

The process sends you an email with step by step instructions on how to change your password. It will only send the reset password email to the address registered in your forum profile.

This works perfectly - as long as you a) haven't forgotten your email address or b) changed your email address and no longer have access to the email address that you originally registered with.

Ian
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Old 7th June 2018
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Re: password

Your browser may well have the password stored if you let it!
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Old 12th June 2018
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Re: password

OM User that is what is happening on my older laptop,....so hence I am here..but I am going to swap over to a new one and will not be able to get on..I have tried . but still cannot get a password reset. Can Ian just email me my old one?
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lenses 14-42mm, 40-150mm, 50mm, 18-180mm, 70-300mm, ec-14 still looking for a Bigma (Canon 17-55mm, 70-300mm and 100-400L)
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Old 12th June 2018
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Re: password

Quote:
Originally Posted by Roberta View Post
OM User that is what is happening on my older laptop,....so hence I am here...
Roberta, you should be able to find it if it is saved. If you are using Firefox:
Tools -> Options -> Security and Privacy -> Saved Logins -> Show Passwords
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Old 12th June 2018
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Re: password

Quote:
Originally Posted by Roberta View Post
OM User that is what is happening on my older laptop,....so hence I am here..but I am going to swap over to a new one and will not be able to get on..I have tried . but still cannot get a password reset. Can Ian just email me my old one?
Passwords are not visible to even moderators for security reasons.

Your best option is to attempt to log in and assuming that fails, use the reset password option. Or simply go here to reset your password:

http://e-group.uk.net/forum/login.php?do=lostpw

An email will be sent to the address that's in your profile with a link to enter a new password without needing the original one.

Ian
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  #11  
Old 13th June 2018
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Roberta Roberta is offline
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Re: password

Many thanks...yipee found it
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E620, E30, OM4-Ti OM-D1... Canon 7D and 5Dmiii
lenses 14-42mm, 40-150mm, 50mm, 18-180mm, 70-300mm, ec-14 still looking for a Bigma (Canon 17-55mm, 70-300mm and 100-400L)
FL 50R and Hahnel remote (Canon and Olympus)
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  #12  
Old 14th June 2018
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Ross the fiddler Ross the fiddler is offline
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Re: password

Quote:
Originally Posted by Roberta View Post
Many thanks...yipee found it
G'donya Roberta. Glad to see you back & sorted.

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