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Olympus OM-D E-M1 The first Micro Four Thirds camera that offers phase detect focusing so you can use Four Thirds DSLR lenses normally as well a Micro Four Thirds lenses.

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Old 2nd November 2013
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Is it just me? (Ian please read)

Quote:
Originally Posted by Ian
You won't get a free grip or MMF-3 with this deal.

Ian



Quote:
Originally Posted by BarD-Art
Hello,

I'm new to this forum but just wanted to share my experience of buying E-M1 + mZD12-40mm from Panamoz.
I ordered the kit on Tuesday afternoon. I've paid via Paypal (1450) but they didn't charged me straight away, it was only authorisation of the payment. The next day I got an e-mail with UPS tracking number and the money has been taken from my account. I got the camera and lens yesterday afternoon. The invoice on the outside of the box states 'Sample toy accessory' worth $69 ;-) Inside I've found a Panamoz warranty card (2 years) with reference nr. In case of a repair/exchange I balieve one has to send the equipment back to Panamoz UK contact address and from there is't being send back to HK for repair/replacement.
Anyway I'm a happy customer now :-D

Kind regards,

Bartek

************************************************** *******************

I'm sorry if this message is partly duplicated in another thread but it appears to have been overlooked.
I feel very strongly about this situation which is starting to stink.
The E-M1 12-40 kit is now available through companies such as Amazon and Panamoz who are selling it at much cheaper prices. At the same time mugs like me have paid as much as 572.49 more and are still waiting. The thing is with Amazon though is they have a price promise for pre orders. If the price is less on release than originally advertised they honour the lower price.
Ian you point out that the free grip and adapter won't be available with these cheaper deals. To buy them separately from well known online stores would only cost 348 still saving me 224.49
So can we expect a discount from Olympus? Here's hoping.

There is something morally wrong about this. How can Olympus allow these huge discounts before people who've paid full price well in advance get their orders?

Ian I have to direct this to you as I'm getting not satisfaction from Olympus themselves.
In light of what I've said above give me one good reason why I shouldn't cancel my order with the Olympus shop and save a load of hard earned cash by ordering from somewhere else?

Steve
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Old 2nd November 2013
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Re: Is it just me? (Ian please read)

Olympus don't allow them, whats happening is that these grey import companies bypass paying tax (in the UK import duty & VAT) as well as taking advantage of exchange rates that combined see a significant reduction compared to the UK retail price.

The down sides are that you effectively have no warranty with olympus or any other brand they are selling, your warranty rests with the company you bought from alone.
It also means that not only are any current offers not available to you but also that you will not get the Pro service from olympus on the EM1.

I'm all for saving a few quid and some of the prices are very tempting but these grey import companies are causing a major decline in our retail photography industry, even on line retailers cant compete with them, yet it is often these retailers and the brand company such as olympus that buyers then expect to sort things out when their camera goes wrong.

I looked at panamoz last night.. £1377 for the EM1 - 12-40 kit compared to a uk price of £1299 for the body alone... I wont touch it with a barge pole, I want the full olympus back up for my camera and would rather pay more for that and to ensure my local camera shop stays open.
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Old 2nd November 2013
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Re: Is it just me? (Ian please read)

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Originally Posted by paullus View Post
In light of what I've said above give me one good reason why I shouldn't cancel my order with the Olympus shop and save a load of hard earned cash by ordering from somewhere else?

Steve
absolutely nothing to stop you doing this.

the obvious 'reasons' would be that you will not have an Olympus EU warranty and are liable for around 300 duty - but if these aren't a concern for you then you should clearly go that route.

Olympus EU can't do anything about such practices, or the supply aspect - they will have put in their initial order in the same way as Olympus divisions worldwide (and re-orders!) so they have no control at this point on units outwith their market.

I have no doubt that there will be even more internal discussions over the distribution of units to firms that subsequently market across border - but fundamentally they cannot fully control such practices through anything but local market pricing, offers and warranty. They certainly aren't alone in having such issues!
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Old 2nd November 2013
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Re: Is it just me? (Ian please read)

I understand the pitfall of grey imports perfectly well.
The point I'm trying to make is why have Olympus released the camera to such companies when they have the money of people who ordered them weeks ago in the bank. I ordered mine in the expectation that I would be an early adopter for which I was prepared to pay the premium price. I did not expect to see the camera being discounted before I even received it!
Pre-orders should have been honoured before the camera was put on general release. Am I the only one who feels a great sense of injustice?

Steve
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Old 2nd November 2013
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Re: Is it just me? (Ian please read)

Quote:
Originally Posted by paullus View Post
I understand the pitfall of grey imports perfectly well.
The point I'm trying to make is why have Olympus released the camera to such companies when they have the money of people who ordered them weeks ago in the bank. I ordered mine in the expectation that I would be an early adopter for which I was prepared to pay the premium price. I did not expect to see the camera being discounted before I even received it!
Pre-orders should have been honoured before the camera was put on general release. Am I the only one who feels a great sense of injustice?

Steve
I don't believe the camera is being discounted, I think the suppliers are simply avoiding import duty and VAT.

In addition, some cameras cost less abroad, look at the price of an E-M1 in the USA, it's almost the same in US $ as it is in UK , this doesn't mean the US camera is discounted, it's a result of regional and taxation differences.

Dave
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Old 2nd November 2013
photo_owl photo_owl is offline
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Re: Is it just me? (Ian please read)

Quote:
Originally Posted by paullus View Post
I understand the pitfall of grey imports perfectly well.
The point I'm trying to make is why have Olympus released the camera to such companies when they have the money of people who ordered them weeks ago in the bank. I ordered mine in the expectation that I would be an early adopter for which I was prepared to pay the premium price. I did not expect to see the camera being discounted before I even received it!
Pre-orders should have been honoured before the camera was put on general release. Am I the only one who feels a great sense of injustice?

Steve
if you mean that this distributor is able to provide these (12-40) units before Olympus EU can ship to either their distributors or via the online shop pre orders - then I agree.

personally I felt I had to make a decision between a body only or the uncertain delivery of the 12-40 kits relative to the initial dates on the grip offer and was frustrated when the offer was subsequently confirmed to apply regardless of when the units shipped (yes a date was put in place after than indicative statement but that was the principle). The outcome being that I had the comfort of body with grip and adapter but am going to end up paying even more for my eventual combination than the 1950, let alone the 1450 indicated in this post!!
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Old 2nd November 2013
Chris Pattison Chris Pattison is offline
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Re: Is it just me? (Ian please read)

I believe it is the UK government that needs to take a look at this. There has been a terrible disparity between UK prices and US/Far East prices for too long.

On the subject of Panamoz, a friend of mine bought a silver OM-D from there shortly after its introduction. 11 months later it developed a sensor problem. He returned the camera and received a replacement within days with no hassle.
Also, with Panamoz there is no duty to pay.

Much cheaper, excellent returns service, no duty - all hard to resist.

Chris
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Old 2nd November 2013
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Re: Is it just me? (Ian please read)

Not being one to judge but whichever way you look at it, by not paying vat when it is required to do so is illegal. Just because you haven't been asked for it doesn't make it ok.
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Old 2nd November 2013
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Re: Is it just me? (Ian please read)

Further to the point that Paul (Westy) makes - if UK customs chance upon the package and discover it's true contents/value when it arrives for customs clearance it will be confiscated - to be released only after payment of the import duty + a surcharge.
Caveat emptor!
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Old 2nd November 2013
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Re: Is it just me? (Ian please read)

I think the clue is in the packaging describing it as a toy worth a fraction of the price. But even ignoring the vat and import duty, us UK customers pay a lot more than USA and Far East.

I researched bringing in gear from abroad and there is a 390 limit from outside the EU. Then VAT applies, and import duty too.
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Old 2nd November 2013
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Re: Is it just me? (Ian please read)

Quote:
Originally Posted by Westy View Post
Not being one to judge but whichever way you look at it, by not paying vat when it is required to do so is illegal. Just because you haven't been asked for it doesn't make it ok.
I was once told by a customs agent that if stuff gets through folk should consider themselves lucky in the game. We were talking about stuff with the correct values on the customs slip -- occasionally they get through. If people are prepared to mark parcels as low value gifts then that's their business.

I quite like the fact the customs don't open packages to value the contents. I hope it stays this way. There is enough state intrusion/regulation in our lives. If someone gets something cheaper than me so what, no sour grapes in my corner.
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Old 2nd November 2013
Chris Pattison Chris Pattison is offline
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Re: Is it just me? (Ian please read)

I do agree we should make a contribution to the government's coffers, and should not tax dodge, but when tax laws are threatening UK based business because grey imports are so temptingly cheap, something needs to be done.
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Old 2nd November 2013
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Re: Is it just me? (Ian please read)

Quote:
Originally Posted by paullus View Post
I understand the pitfall of grey imports perfectly well.
The point I'm trying to make is why have Olympus released the camera to such companies when they have the money of people who ordered them weeks ago in the bank. I ordered mine in the expectation that I would be an early adopter for which I was prepared to pay the premium price. I did not expect to see the camera being discounted before I even received it!
Pre-orders should have been honoured before the camera was put on general release. Am I the only one who feels a great sense of injustice?

Steve
It also is annoying to see "surplus" stock being sold off the shelf in the UK and abroad whilst others are still waiting on stock and especially if they paid up front... Olympus chose to supply who gets what and so why are some still waiting in a queue when others can just pop along to a retailer and buy one with no prepayment etc... Kind of stinks of poor distribution, poor decisions and a lack of thought..ie any retailer with outstanding orders should have had those fulfilled before "shelf stock" elsewhere...There might have been some hedge betting by ordering in more than one location but this wont have been many as they might have risked being charged for more than one.
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Old 2nd November 2013
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Re: Is it just me? (Ian please read)

Quote:
Originally Posted by MarkG View Post
I think the clue is in the packaging describing it as a toy worth a fraction of the price. But even ignoring the vat and import duty, us UK customers pay a lot more than USA and Far East.

I researched bringing in gear from abroad and there is a 390 limit from outside the EU. Then VAT applies, and import duty too.
yep - if you physically bring in goods you have this significant limit, but for the sake of clarity in the context of this thread, if you have goods sent I believe it's 15 (or 36 for a gift).
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Old 2nd November 2013
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Re: Is it just me? (Ian please read)

Cost discrepancy between the UK and the rest of the world has been with us for a long time.
A combination of higher costs to run a business in the UK, relatively low volume of sales and socialist tendency to prevent people having things and enjoying them (regardless of party in government)

This happens for most imported products be it software, electronics, cameras etc.

Either put up with it or import the goods directly and pay the duty - in most cases you come out ahead of buying local.

As for warranty issues, if the product is so unreliable that it is going to fail within the extended warranty period (if it was bought local) then should you really be buying the product?.
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