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Olympus OM-D E-M1 The first Micro Four Thirds camera that offers phase detect focusing so you can use Four Thirds DSLR lenses normally as well a Micro Four Thirds lenses.

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Old 26th June 2017
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EM1 - Rear wheel help please

After some 4 years of using an EM5, I have just bought a second-hand OMD E-M1.

It is in excellent condition and has 5178 shutter actuations.

I have been busy trying to set it up like my M5, but I have a problem in that in “A” mode, the rear wheel does not change the aperture setting. Moving to Manual allows the aperture to be reset.

Is this the “Rear wheel problem” (not clear from the Rear Dial Problem thread), or have I missed something?

Appreciate any help. . .
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Old 26th June 2017
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Re: EM1 - Rear wheel help please

What position is the AEL / AFL lever in (whichever it is try changing it)?
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Old 26th June 2017
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Re: EM1 - Rear wheel help please

Hi
In 'A' mode what does the rear wheel change. That might help the forum advise better.
For example, does the rear wheel change exposure compensation. In which case the front and rear wheels modes have been reveresed.
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Old 26th June 2017
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Re: EM1 - Rear wheel help please

The short answer is what ever you set it to. You may be better to do a factory reset and start again if it is a second hand camera.

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Re: EM1 - Rear wheel help please

I have the AEL/AFL lever set at "1"

The front wheel alters exposure compensation. The rear wheel does nothing.

If I turn to M the front wheel can be used to change the aperture, changing back to A leaves the aperture at the new setting.

I have a sort-of fix, by setting the 4-Button Function to "Direct Function" enables the top arrow to set Aperture.

OK for a quick fix, but I am sure there are many other functions of that back wheel that I will need.
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Old 26th June 2017
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Re: EM1 - Rear wheel help please

Quote:
Originally Posted by Pjphoto59 View Post
I have the AEL/AFL lever set at "1"

The front wheel alters exposure compensation. The rear wheel does nothing.

If I turn to M the front wheel can be used to change the aperture, changing back to A leaves the aperture at the new setting.

I have a sort-of fix, by setting the 4-Button Function to "Direct Function" enables the top arrow to set Aperture.

OK for a quick fix, but I am sure there are many other functions of that back wheel that I will need.
That's a good work around, but it does sound like the rear wheel has 'that fault' though. Thankfully I have never had a problem with mine (3 years old).
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Re: EM1 - Rear wheel help please

Yes I did a factory reset, and that made no difference.

Apart the Aperture setting, I have tried a couple of things that the rear dial is supposed to alter, For example in "ART" mode, Partial colour can be changed by the front dial but not the rear.

In Shutter mode, the rear dial does not alter the shutter speed

I am pretty much decided I have to send the camera back to Ffordes. . .
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Old 26th June 2017
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Re: EM1 - Rear wheel help please

Quote:
Originally Posted by Pjphoto59 View Post
I am pretty much decided I have to send the camera back to Ffordes. . .
That's a shame and a hassle, but there are so many s/h E-M1s around just now in excellent condition that you shouldn't accept anything substandard.

If it was otherwise in good nick then you might want to negotiate with ffordes to see if they'd let you send it back to Oly for a repair and then they'd reimburse you. They'd probably say no (because they've probably got a discount arrangement with Oly, and also wouldn't have to pay VAT), but it might be worth a try because Oly would check out the whole camera and replace anything else that wasn't up to scratch.
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Re: EM1 - Rear wheel help please

I have sent back to Ffordes, who provide a warranty on the items they sell S/H.

I expect to hear from them when they have had a look at the camera.

In telephone conversation with them, they expect to have to send it to Olympus in Portugal to be fixed.

I have dealt with Ffordes for many years, and once sent them a Minox 35mm camera for commission sale. They found a fault that I was unaware of when they checked it. They were able to get it repaired, at my expense of course.

As thorough checking is their thing, I am surprised they missed the faulty dial as it is a well known problem.

I bet they will not miss that one again!

I am now going to re-commission my E-M5, at very best this fix will take a month.

Thanks everyone for your help.
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Re: EM1 - Rear wheel help please

I'd say that knowing it had been checked over by the manufacturer is a big plus, even though you'll have to wait.
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Re: EM1 - Rear wheel help please

Yes, my OMD E-M5 is still working well, but I intend to sell it when I have the E-M1 up and running. So having to wait a while for the E-M1 is not a problem.

Selling stuff on commission by Ffordes costs the seller 20%, last time I checked, selling on e-bay costs 13%. So you pay some extra for using Ffordes, but if there is something wrong with your camera, they deal with the buyer rather than you having to do it.

And Ffordes provide a six month parts and labour guarantee, a big advantage for me, especially this time, when I am the buyer.
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Old 29th June 2017
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Re: EM1 - Rear wheel help please

Update:

Ffordes have checked the camera and agree that the rear wheel is not working.

They are at loss to know how they did not pick up this fault. With any digital interchangeable lens camera coming in for sale, their test routine includes checking for sensor dirt and cleaning if necessary. The first thing they do is put a lens on, set it to highest available f no. and shoot a white wall to test for dust.

After any cleaning they do the same thing again. Neither they nor I can understand why this did not reveal the fault.

I have a six months parts and labour guarantee, and the have sent the camera to Olympus to be fixed.

In the meantime, I have re-commissioned my E-M5, which I had prepared for selling.
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Old 29th June 2017
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Re: EM1 - Rear wheel help please

Hope it works out well for you Peter.

Ffordes should really restart the six months parts and labour guarantee you have with them once they get the camera back from Olympus.
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Re: EM1 - Rear wheel help please

I hear that some people have found the rear wheel issue to be intermittent, so maybe that explains it.
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Old 29th June 2017
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Re: EM1 - Rear wheel help please

Quote:
Originally Posted by skids View Post
Hope it works out well for you Peter.

Ffordes should really restart the six months parts and labour guarantee you have with them once they get the camera back from Olympus.
In my experience, when Olympus fix something, they also do a full service, which is fine by me. I think Olympus give a six month guarantee with a service repair. I will wait and see.
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