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Olympus OM-D E-M1 The first Micro Four Thirds camera that offers phase detect focusing so you can use Four Thirds DSLR lenses normally as well a Micro Four Thirds lenses.

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Old 5th April 2017
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My E-M1 is faulty

I was out using my E-M1 today when it stopped working at first I though the battery had died on me
I now know the shuuter is shut and now it will not switch off. Now I am annoyed at myself for misisng the extended warranty by a few weeks.
So now I have 2 cameras to send away http://e-group.uk.net/forum/showthread.php?t=44698
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OMD E-M1 OMD E-M5II MMF3 12-40 pro 12-50 EZ 14-42 EZ 9-18 f4.0 -5.6 40 -150f4-f5.6 R 60mm f2.8 macro Sigma 105 f2.8 macro Holga 60mm plastic Holga pinhole lens lens and a XZ-1 Olympus - 35 SP Trip 35 Pen EEs OM2sp

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Old 5th April 2017
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Re: My E-M1 is faulty

I am not having fun dealing with this either.
I cannot get into the online system to register a repair even having an email sent to me for a new password will not work.
I did ring up about the E-M5II but never got the email I was promised so I will try again tomorrow.
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Old 6th April 2017
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Re: My E-M1 is faulty

Feel your pain.
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Old 6th April 2017
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Re: My E-M1 is faulty

Keep us in the loop Alf; we share your anger and frutration.
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Re: My E-M1 is faulty

Pretty bad service from Olympus. A couple years since I had a problem with my E1. It was collected repaired and back within a week-it impressed me know end. Hope it gets sorted quickly Alf
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Re: My E-M1 is faulty

Thanks all the electronic system was working today and I registered both cameras and sent them off today.
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Old 12th April 2017
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Re: My E-M1 is faulty

Well it needs a new shutter and that is costing a reasonable 91.56 as a shutter only costs 9.94
It is having the rubber grips replaced too (included in the above price) as they have been peeling off.
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Old 12th April 2017
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Re: My E-M1 is faulty

A replacement shutter is only 9.94!! I'm absolutely amazed. I would have the thought the material costs alone would amount to that, but in addition there must be a fair amount of 'value added' in fashioning a working shutter.
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Re: My E-M1 is faulty

Quote:
Originally Posted by alfbranch View Post
I was out using my E-M1 today when it stopped working at first I though the battery had died on me
I now know the shuuter is shut and now it will not switch off. Now I am annoyed at myself for misisng the extended warranty by a few weeks.
So now I have 2 cameras to send away http://e-group.uk.net/forum/showthread.php?t=44698
FYI i phoned and sent an email to olympus re warranty and they will not extend warranty no matter what. I missed out on mine thinking it was 2 1/2 years lol.

Hope mine doesnt go wrong in the next 3 yrs.

Glad you got sorted though.
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Re: My E-M1 is faulty

Based on repair cost for alfbranch's EM1, Olympus seem to be very fair when it comes to out of warranty repairs.
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Re: My E-M1 is faulty

Quote:
Originally Posted by Ricoh View Post
Based on repair cost for alfbranch's EM1, Olympus seem to be very fair when it comes to out of warranty repairs.
Phewwwwwww
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Re: My E-M1 is faulty

Quote:
Originally Posted by Ricoh View Post
A replacement shutter is only 9.94!! I'm absolutely amazed. I would have the thought the material costs alone would amount to that, but in addition there must be a fair amount of 'value added' in fashioning a working shutter.
I was stunned at the price especially when at first glance the parts list was endless but it includes every screw they are replacing. I found Oly were cheaper than Luton Cameras when I needed my 12-60 repaired.

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Originally Posted by timboo View Post
FYI i phoned and sent an email to olympus re warranty and they will not extend warranty no matter what. I missed out on mine thinking it was 2 1/2 years lol.

Hope mine doesnt go wrong in the next 3 yrs.

Glad you got sorted though.
They will extend warranties for a fee while the camera is still in warranty.

Quote:
Originally Posted by Ricoh View Post
Based on repair cost for alfbranch's EM1, Olympus seem to be very fair when it comes to out of warranty repairs.
I agree.
I had been looking at secondhand prices to work out what my cut off point was as I suspected the shutter had failed but it had seen a lot of actuations around 120,000 I recall a month or so ago.
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OMD E-M1 OMD E-M5II MMF3 12-40 pro 12-50 EZ 14-42 EZ 9-18 f4.0 -5.6 40 -150f4-f5.6 R 60mm f2.8 macro Sigma 105 f2.8 macro Holga 60mm plastic Holga pinhole lens lens and a XZ-1 Olympus - 35 SP Trip 35 Pen EEs OM2sp

I nice view does not mean a good photograph. My FLickr

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Old 19th July 2017
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Re: My E-M1 is faulty

Quote:
Originally Posted by alfbranch View Post
I had been looking at secondhand prices to work out what my cut off point was as I suspected the shutter had failed but it had seen a lot of actuations around 120,000 I recall a month or so ago.
Seems to be a pattern of shutter problems with Olympus..........

See my new thread regarding Em1 mk1 and my old EPL5.

Getting to be not impressed.........
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Old 19th July 2017
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Re: My E-M1 is faulty

I must be lucky - have had literally over a dozen Olympus bodies in the last 15 years and none has suffered a shutter failure. The main problem I've noticed has been a couple of Four Thirds lenses where the aperture iris has stuck open intermittently.

I have a 50-200 SWD where the electronic focusing has stopped working (can still be used manually as SWD lenses have a focus ring clutch system). I suspect a very bad soaking (beyond normal expectation) is the cause.

I must investigate options for getting it fixed!

Ian
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