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Old 19th March 2018
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Gwyver Gwyver is offline
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Re: Broken Leica DG 8-18mm

Quote:
Originally Posted by alfbranch View Post
I broke my newest lens yesterday my 8-18mm


Well this lens cost me £850 but as Panasonic have not set up a repair route they wil generously replace it for about £700. That is if you think that is generous.
This what they said

I am sorry but there is no route at present to repair this lens

We can provide an exchange price of approximately £550 + vat + carriage ....
Alf,
Sorry to see this. I had a similar experience with Panasonic a few years ago when my Pan Leica 14-150 4/3 lens developed a fault with the zoom ring.

My conclusion (following some limited dis-assembly) is that their design & construction processes preclude anything other than minor cosmetic repairs. I then decided not to purchase any more Panasonic lenses, even though Iím currently very tempted by the 8~18mm lens.

It seems to me that Panasonicís ethos is that of a consumer electronics producer - with all the disposability that this implies - whereas Olympus (camera division) have more of a background in precision instrument manufacture and thus give greater consideration to repairability.
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