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Old 2nd June 2018
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Re: Win 10 update problem - Help please

Well you have all the info here about what to do!

My wife also has a laptop, and a couple of weeks ago she asked me to come and help with it. What she had on her screen was the options that come up with this new version of W10. It must have downloaded and installed the new version overnight. I just read what it said in the boxes and decided what to accept and what not.

Good luck with your daughters, (I presume you are her IT department). But leave plenty of time.
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