Olympus UK E-System User Group

Olympus UK E-System User Group (http://e-group.uk.net/forum/index.php)
-   General photography discussion (http://e-group.uk.net/forum/forumdisplay.php?f=75)
-   -   password (http://e-group.uk.net/forum/showthread.php?t=48055)

Roberta 6th June 2018 05:54 AM

password
 
Who do I contact... I have forgotten my password and need to redo it the problem is .. I need the old one to redo it....
Have tried the send to email and it is not coming through...

Roberta

Zuiko 6th June 2018 07:54 AM

Re: password
 
Hi Roberta,

Welcome back. I have notified Ian of your problem and I am sure he will contact you soon.

Ian 6th June 2018 08:22 AM

Re: password
 
I'm confused - Roberta is logged in so surely she must have her password? :)

Ian

Zuiko 6th June 2018 10:50 AM

Re: password
 
Quote:

Originally Posted by Ian (Post 448595)
I'm confused - Roberta is logged in so surely she must have her password? :)

Ian

Good point!

shenstone 6th June 2018 12:14 PM

Re: password
 
Well I am going to disagree with you two experts :-)

You need to know your password to enter it on a new device/browser

You can only reset it knowing the old password

I admit I can't remember the forgotten password process for an end user ... I think this is the form is that correct ?

http://e-group.uk.net/forum/login.php?do=lostpw

Which if correct Roberta should be able to use

Regards
Andy

Ian 6th June 2018 01:23 PM

Re: password
 
Andy, you are exactly right; if you find you can't enter your password because you have forgotten it, there is a prompt on the login form to help you reset the password and it goes where you have correctly identified:

http://e-group.uk.net/forum/login.php?do=lostpw

The process sends you an email with step by step instructions on how to change your password. It will only send the reset password email to the address registered in your forum profile.

This works perfectly - as long as you a) haven't forgotten your email address :) or b) changed your email address and no longer have access to the email address that you originally registered with.

Ian

OM USer 7th June 2018 12:01 PM

Re: password
 
Your browser may well have the password stored if you let it!

Roberta 12th June 2018 05:00 AM

Re: password
 
OM User that is what is happening on my older laptop,....so hence I am here..but I am going to swap over to a new one and will not be able to get on..I have tried . but still cannot get a password reset. Can Ian just email me my old one?

OM USer 12th June 2018 03:36 PM

Re: password
 
Quote:

Originally Posted by Roberta (Post 448892)
OM User that is what is happening on my older laptop,....so hence I am here...

Roberta, you should be able to find it if it is saved. If you are using Firefox:
Tools -> Options -> Security and Privacy -> Saved Logins -> Show Passwords

Ian 12th June 2018 03:41 PM

Re: password
 
Quote:

Originally Posted by Roberta (Post 448892)
OM User that is what is happening on my older laptop,....so hence I am here..but I am going to swap over to a new one and will not be able to get on..I have tried . but still cannot get a password reset. Can Ian just email me my old one?

Passwords are not visible to even moderators for security reasons.

Your best option is to attempt to log in and assuming that fails, use the reset password option. Or simply go here to reset your password:

http://e-group.uk.net/forum/login.php?do=lostpw

An email will be sent to the address that's in your profile with a link to enter a new password without needing the original one.

Ian

Roberta 13th June 2018 10:20 PM

Re: password
 
Many thanks...yipee found it

Ross the fiddler 14th June 2018 10:23 AM

Re: password
 
Quote:

Originally Posted by Roberta (Post 449009)
Many thanks...yipee found it

G'donya Roberta. Glad to see you back & sorted. *yes :)

*chr


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