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-   -   One of our hire 12-40s has gone missing (http://e-group.uk.net/forum/showthread.php?t=35794)

Ian 16th December 2014 09:15 AM

One of our hire 12-40s has gone missing
 
Just to let everyone know that if they see a cheap 12-40 Pro for sale with the serial number AC5248325, it's ours. One of our hire customers mislaid the lens last weekend and although we haven't given up hope that it has been handed in as lost property - we are currently checking with the Police, etc., I would just like to put out this alert to save any of you and our customer any potential problems. Please get in touch if you feel you may have spotted this lens. I believe it was lost in Wales at Llangollen by the river there.

In four years of running the hire service this would be the first ever lens we have lost...

Many thanks,

Ian

scott76 16th December 2014 07:40 PM

Re: One of our hire 12-40s has gone missing
 
I hope it returns safe and sound.

Peter_Hartland 16th December 2014 10:35 PM

Re: One of our hire 12-40s has gone missing
 
Hope you get it returned & hasn't put you off hiring.

Wee man 16th December 2014 11:06 PM

Re: One of our hire 12-40s has gone missing
 
Not guilty; hope it turns up. Nice to hear from you pity about the circumstances.

Phill D 17th December 2014 06:08 AM

Re: One of our hire 12-40s has gone missing
 
I agree with Ed it is good to hear from you Ian you've been missed around here. Shame it was for a problem like this though. Fingers crossed it turns up. What is the policy if/when this sort of thing happens? Are you insured or is the hirer liable for a replacement/additional costs?

Chevvyf1 17th December 2014 10:03 AM

Re: One of our hire 12-40s has gone missing
 
Ian, that is a shame - I think your insured ? and sure you have a search on eBay for if it turns up?

Most people do not know that buying "stolen" or "found" with no provenance "goods" may be taken back to the rightful owner :eek: ... so cheap is giving away the cost :D

Hopefully, you listed it with Olympus, so that if it "comes to be updated" the Serial No is checked ? and the lens not updated ?

Ian 17th December 2014 10:10 AM

Re: One of our hire 12-40s has gone missing
 
Yes we are fully insured but the customer could well be facing having to pay because, sadly, it looks like the bag in which he lost the lens was left unattended. I will do everything we can to help him to avoid having to pay of course.

Ian

PS If the equipment is lost through accidental damage or theft which is not due to negligence by the hirer then there is only an insurance excess charge payable (by us) which we expect the hirer to compensate us for. We have never had to do this to date.

Chevvyf1 17th December 2014 10:14 AM

Re: One of our hire 12-40s has gone missing
 
Ian, that is good news :)

I found your hire services OUTSTANDING :) and may use them again this year :)

OM USer 17th December 2014 10:46 AM

Re: One of our hire 12-40s has gone missing
 
Sorry for both you and the hirer in what sounds like an unfortunate accident.

drmarkf 17th December 2014 12:31 PM

Re: One of our hire 12-40s has gone missing
 
That's really bad luck for you and the hirer (who I imagine is feeling pretty rough just now).

I really do hope this gets sorted - one does hear some heart-warming tales sometimes of things getting returned by Good People.

Ulfric M Douglas 17th December 2014 01:14 PM

Re: One of our hire 12-40s has gone missing
 
I cannot imagine ever letting a hired lens out of my sight, let alone a top-of-the-range one.

I hope it turns up sharpish.

Janet 17th December 2014 01:37 PM

Re: One of our hire 12-40s has gone missing
 
I hired two pro lenses a couple of years ago and although we'd taken out insurance, I was as nervous as hell!

Janet

Naughty Nigel 27th December 2014 03:55 PM

Re: One of our hire 12-40s has gone missing
 
That is one heck of a lens to go missing. I hope it turns up soon.

It might be worth setting up an automatic search on the Devil's own internet auction site just in case it turns up there.

Zuiko 28th December 2014 12:43 AM

Re: One of our hire 12-40s has gone missing
 
Sadly it didn't mysteriously appear in my Santa stocking. :rolleyes:

Pistnbroke 30th December 2014 07:55 AM

Re: One of our hire 12-40s has gone missing
 
If you had fitted the bag with a £25 tracker you would have had a chance. I have a grip on my expensive Nikons but not to hold a battery to hold a Tracker .(dial on your smart phone gives you its location on a map )

sapper 31st December 2014 07:52 PM

Re: One of our hire 12-40s has gone missing
 
Quote:

Originally Posted by Pistnbroke (Post 324190)
If you had fitted the bag with a 25 tracker you would have had a chance. I have a grip on my expensive Nikons but not to hold a battery to hold a Tracker .(dial on your smart phone gives you its location on a map )

Have you a link to one of these?

Pistnbroke 1st January 2015 09:09 AM

Re: One of our hire 12-40s has gone missing
 
this is the one I use ...scratch off the markings and put some old Nikon battery logos on it ..add a pay as you go card ..ie costs nothing unless it gets used ..dial on a smartphone ..google maps gives you the street and house its in ...

Seems I have to have 6 posts so it will apear below somewhere

Pistnbroke 1st January 2015 09:10 AM

Re: One of our hire 12-40s has gone missing
 
and here it is maybe

No next one ....what a load of ......x

Pistnbroke 1st January 2015 09:11 AM

Re: One of our hire 12-40s has gone missing
 
and we try again ...this post is 6

http://www.ebay.co.uk/itm/New-Mini-R...item1e8a7afb04

yorky 1st January 2015 11:08 AM

Re: One of our hire 12-40s has gone missing
 
So easy to be wise after the event, Hope it turns up.

StephenL 1st January 2015 11:14 AM

Re: One of our hire 12-40s has gone missing
 
Quote:

Originally Posted by Pistnbroke (Post 324190)
If you had fitted the bag with a 25 tracker you would have had a chance. I have a grip on my expensive Nikons but not to hold a battery to hold a Tracker .(dial on your smart phone gives you its location on a map )

Sounds a great idea. Perhaps you could start a separate post describing such a system and how to source it, set it up, etc?

Kami 10th January 2015 09:00 PM

Re: One of our hire 12-40s has gone missing
 
I've got one of those Trackers linked above - for Mum's Handbag as well as for the Photo Case when it's out and about on Wedding Shoots. It's not been easy to set up so far - I'll let you know my advice in about a week (if I remember, and if Mum hasn't disappeared with her Handbag !)

Jim Ford 11th January 2015 10:57 AM

Re: One of our hire 12-40s has gone missing
 
I also bought one. I've had it about a week and haven't really got to grips with it yet. My first impression is that battery life isn't very long, so it's not just a matter of putting it in your bag and forgetting about it until your bag goes missing!

When I've become familiar with it I'll post my experiences.

Jim

drmarkf 11th January 2015 12:14 PM

Re: One of our hire 12-40s has gone missing
 
I did wonder about one of these for my keys.

However, on New Year's Eve both my wife and I left the house with our keys still sitting on our respective desks, so this wouldn't have saved us :(

We could have confirmed exactly where they were, locked at home with the burglar alarm on...

Naturally, for some reason we'd temporarily taken back our key that we normally leave with our neighbours, and both our daughters were at New Year parties in London. Oh yes, it was a fancy dress party, and I was in green tights as Robin Hood, and Erindoors looked very fetching as Snow White :D

Fortunately, our party was at some friends in a nearby village who didn't have any plans at all on January 1st and they let us stay in their spare room, and one of our daughters was coming back in the early afternoon. Also we didn't spot what we'd both done until the end of the party, so we were able to enjoy ourselves, blissfully unaware.

We have learned from this: we've now hidden a spare back door key very carefully in the garden.

Sometimes low-tech solutions are the best.

Pistnbroke 14th January 2015 08:55 AM

Re: One of our hire 12-40s has gone missing
 
Jim I change my battery every week and its not gone down but there are different modes ..like it sleeps until it gets a call ,then finds out where it is and texts you back about 20 sec later...

Kami 23rd January 2015 01:18 PM

Re: One of our hire 12-40s has gone missing
 
I've just been on the phone to the Tracker people Pistnbroke mentions above - he didn't listen to a word I was asking. Basically, I'm getting an error message on a 2G card saying (in chinese) "location unknown". Two weeks I've been trying to figure out how it works.

Anyway, I've to send it back, I'll get a refund, and then I've to order another one. No chance. I'll go for a different company that can provide a bit of support over the phone (and quite possibly one which comes with a 2G card for a bit more money) ...

Pistnbroke 23rd January 2015 01:47 PM

Re: One of our hire 12-40s has gone missing
 
I threw the card away that came with it and used a virgin card for £10.
The instructions are complex because the device has a variety of functions but it only took me about 10 min to sort it ..working great ...as my friend in coventry who dialed it for a test said you are on the north side of the aisle in st margrets in Hudderfield...good enough for me

Kami 23rd January 2015 02:00 PM

Re: One of our hire 12-40s has gone missing
 
I'm using a Virgin card, too. It didn't come with any SIM card.

I think the unit I've got may be non-functional; but, nevertheless, I'm updating this thread because (a) telephone support is non-existent (as well as (b) the unit may not be working).

Jim Ford 23rd January 2015 03:28 PM

Re: One of our hire 12-40s has gone missing
 
I'm using a giffgaff card and as I use giffgaff on my mobile 'phone, it doesn't use any credit however much you text it and receive texts from it.

Because the instruction leaflet is printed so small, I photographed and OCRd the part describing its operation and have posted it here for downloading:

https://copy.com/wGZ7NCv9udrJyOXZ

I'm finding the battery only lasts 5 days, so as I stated earlier I consider it of limited usefulness and regret buying it.

Mine just gives a map reference and not the sort of details such as "the north side of the aisle in st margrets in Hudderfield"!

Jim

StephenL 23rd January 2015 03:43 PM

Re: One of our hire 12-40s has gone missing
 
Not being pedantic, but as someone who lived in that fine town I can say there is no St. Margaret's in Huddersfield, so methinks Pistnbroke is using poetic licence here.

OM USer 23rd January 2015 03:43 PM

Re: One of our hire 12-40s has gone missing
 
If its working inside a church then is it using the 'phone signal for triangulation? I suspect that the GPS signal is useless if its inside or in a bag/pocket.

Ian 27th April 2016 02:31 PM

Re: One of our hire 12-40s has gone missing
 
Incidentally, just as an update, the lens was never recovered and the client did a runner :( Research suggests someone of the same name has been in court over photography/money related complaints in a similar time period.

Ian

Naughty Nigel 27th April 2016 02:59 PM

Re: One of our hire 12-40s has gone missing
 
Quote:

Originally Posted by Ian (Post 384473)
Incidentally, just as an update, the lens was never recovered and the client did a runner :( Research suggests someone of the same name has been in court over photography/money related complaints in a similar time period.

Ian

Sorry to hear it Ian. Some people seem to make a career out of this sort of criminal activity, and get away with it.

rsh1960 27th April 2016 04:11 PM

Re: One of our hire 12-40s has gone missing
 
There's always someone who spoils it for everyone else, by doing something like this.

Imageryone 27th April 2016 06:06 PM

Re: One of our hire 12-40s has gone missing
 
Quote:

Originally Posted by Ian (Post 384473)
Incidentally, just as an update, the lens was never recovered and the client did a runner :( Research suggests someone of the same name has been in court over photography/money related complaints in a similar time period.

Ian

Will you now get the cost refunded by the insurers, Ian, as this now appears to be theft from your good self?


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