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ronyzmbow
27th April 2009, 08:13 AM
I want to share with an extremely good experience I am having with Kata bags
http://www.kata-bags.com/index.asp?UP1=OK
I own 2 of their bags - The H-12
and the DC-442

Recently the plastic buckle in the H-12 broke down. I have contacted directly Kata. I had an ultra fast reply from Katia in Kata and a new replacement bag was sent to me IN NO TIME from their agents in Denmark (in order to avoid import duties).
What a great service, customers relations policy and what great products!

I am about to buy my next backpack from them as well!*chr

benvendetta
27th April 2009, 12:11 PM
I have the 2in1 20 (the mid size one I believe) and it is a great backpack/slingpack.
It hasn't broken yet :) but if I got the service that you did I would be well pleased.

StephenL
27th April 2009, 12:31 PM
I have the 3-in-1. It's an excellent bag, well made, and more verstaile than the Lowepro Slingshot.

benvendetta
27th April 2009, 12:45 PM
I actually meant the mid size 3in1 rather than 2in1. Dooooh!