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funktheory
23rd January 2018, 06:46 PM
Hi, not sure if anyone can help me but today i decided to try and shoot some video but to my surprise the record button does nothing. Tried all different modes, changed the battery, changed the card, done a factory reset checked firmware is latest but still not working, any ideas?
Theres also a green dot that top right (see my attachment)

AMc
24th January 2018, 11:01 AM
I can't help you with the failure to record but the green light is auto focus confirmation.

funktheory
24th January 2018, 11:05 AM
Thanks. I am sending it for repair as its under warranty as the touchscreen isnt working either even though it says its on. Suspect hardware fault

Graham_of_Rainham
24th January 2018, 01:25 PM
Hello, and welcome to the Forum.

Do let us know how you get on with the repair service.


*chr

funktheory
24th January 2018, 02:07 PM
Hello, and welcome to the Forum.

Do let us know how you get on with the repair service.


*chr

Thank you and i will do :)*yes

funktheory
2nd March 2018, 09:17 PM
Update - Had to pay as there was a dent on the camera which I think i did drop and caused the mechanics to fail. Olympus were excellent throughout and my camera is now back all working, took about 14 days in total.