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Miketoll
14th January 2017, 10:24 AM
I have now received my EM-1 mkII and want to claim the extended warranty. I have registered the camera but there is a number to enter before pressing activate so where do I find this number? :confused:
I bought the camera mail order from WEX.

Shaw
14th January 2017, 10:39 AM
I have now received my EM-1 mkII and want to claim the extended warranty. I have registered the camera but there is a number to enter before pressing activate so where do I find this number? :confused:
I bought the camera mail order from WEX.

If it's the three year extended warranty, I got one for my EM-1, and it's a paid for option, and cost about 100.00. After payment they send you a package with details, and a number to enter.

Beagletorque
14th January 2017, 10:39 AM
You have to buy it, it's not free.

Miketoll
14th January 2017, 10:55 AM
Aha, silly me. Thanks guys.

peak4
14th January 2017, 12:22 PM
But I think you should get an automatic 6 month extension when you register.

Mrs T
14th January 2017, 07:33 PM
This is where I get confused - is that then equal to a 5 1/2 year warranty, or just an extra 6 months more than the 2 1/2?

I have bought the service package but didn't see anything for the warranty.

Goon525
14th January 2017, 07:52 PM
The service contact and the warranty are two separate things. The standard warranty is two years, but by registering you can increase that to two and a half - for free. An extension beyond that costs.

Mrs T
14th January 2017, 08:32 PM
Thanks Goon525, do you know how I can find that? I didn't see anything when I registered the camera.

Growltiger
14th January 2017, 10:13 PM
Go here and login to your account (which you created when you registered the camera):
https://my.olympus-consumer.com/
Click at top left where it says "My products".
Click on the right pointing arrow below your product (the camera).
Now it shows you the warranty and the extended warranty they gave you.

Mrs T
15th January 2017, 12:46 PM
Thanks Growltiger. I think I'll do that!