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View Full Version : One of our hire 12-40s has gone missing


Ian
16th December 2014, 09:15 AM
Just to let everyone know that if they see a cheap 12-40 Pro for sale with the serial number AC5248325, it's ours. One of our hire customers mislaid the lens last weekend and although we haven't given up hope that it has been handed in as lost property - we are currently checking with the Police, etc., I would just like to put out this alert to save any of you and our customer any potential problems. Please get in touch if you feel you may have spotted this lens. I believe it was lost in Wales at Llangollen by the river there.

In four years of running the hire service this would be the first ever lens we have lost...

Many thanks,

Ian

scott76
16th December 2014, 07:40 PM
I hope it returns safe and sound.

Peter_Hartland
16th December 2014, 10:35 PM
Hope you get it returned & hasn't put you off hiring.

Wee man
16th December 2014, 11:06 PM
Not guilty; hope it turns up. Nice to hear from you pity about the circumstances.

Phill D
17th December 2014, 06:08 AM
I agree with Ed it is good to hear from you Ian you've been missed around here. Shame it was for a problem like this though. Fingers crossed it turns up. What is the policy if/when this sort of thing happens? Are you insured or is the hirer liable for a replacement/additional costs?

Chevvyf1
17th December 2014, 10:03 AM
Ian, that is a shame - I think your insured ? and sure you have a search on eBay for if it turns up?

Most people do not know that buying "stolen" or "found" with no provenance "goods" may be taken back to the rightful owner :eek: ... so cheap is giving away the cost :D

Hopefully, you listed it with Olympus, so that if it "comes to be updated" the Serial No is checked ? and the lens not updated ?

Ian
17th December 2014, 10:10 AM
Yes we are fully insured but the customer could well be facing having to pay because, sadly, it looks like the bag in which he lost the lens was left unattended. I will do everything we can to help him to avoid having to pay of course.

Ian

PS If the equipment is lost through accidental damage or theft which is not due to negligence by the hirer then there is only an insurance excess charge payable (by us) which we expect the hirer to compensate us for. We have never had to do this to date.

Chevvyf1
17th December 2014, 10:14 AM
Ian, that is good news :)

I found your hire services OUTSTANDING :) and may use them again this year :)

OM USer
17th December 2014, 10:46 AM
Sorry for both you and the hirer in what sounds like an unfortunate accident.

drmarkf
17th December 2014, 12:31 PM
That's really bad luck for you and the hirer (who I imagine is feeling pretty rough just now).

I really do hope this gets sorted - one does hear some heart-warming tales sometimes of things getting returned by Good People.

Ulfric M Douglas
17th December 2014, 01:14 PM
I cannot imagine ever letting a hired lens out of my sight, let alone a top-of-the-range one.

I hope it turns up sharpish.

Janet
17th December 2014, 01:37 PM
I hired two pro lenses a couple of years ago and although we'd taken out insurance, I was as nervous as hell!

Janet

Naughty Nigel
27th December 2014, 03:55 PM
That is one heck of a lens to go missing. I hope it turns up soon.

It might be worth setting up an automatic search on the Devil's own internet auction site just in case it turns up there.

Zuiko
28th December 2014, 12:43 AM
Sadly it didn't mysteriously appear in my Santa stocking. :rolleyes:

Pistnbroke
30th December 2014, 07:55 AM
If you had fitted the bag with a £25 tracker you would have had a chance. I have a grip on my expensive Nikons but not to hold a battery to hold a Tracker .(dial on your smart phone gives you its location on a map )

sapper
31st December 2014, 07:52 PM
If you had fitted the bag with a 25 tracker you would have had a chance. I have a grip on my expensive Nikons but not to hold a battery to hold a Tracker .(dial on your smart phone gives you its location on a map )

Have you a link to one of these?

Pistnbroke
1st January 2015, 09:09 AM
this is the one I use ...scratch off the markings and put some old Nikon battery logos on it ..add a pay as you go card ..ie costs nothing unless it gets used ..dial on a smartphone ..google maps gives you the street and house its in ...

Seems I have to have 6 posts so it will apear below somewhere

Pistnbroke
1st January 2015, 09:10 AM
and here it is maybe

No next one ....what a load of ......x

Pistnbroke
1st January 2015, 09:11 AM
and we try again ...this post is 6

http://www.ebay.co.uk/itm/New-Mini-Real-Time-Magnetic-GPS-Car-Vehicle-Tracker-Personal-Tracking-Device-UK-/131172334340?pt=UK_In_Car_Technology&hash=item1e8a7afb04

yorky
1st January 2015, 11:08 AM
So easy to be wise after the event, Hope it turns up.

StephenL
1st January 2015, 11:14 AM
If you had fitted the bag with a 25 tracker you would have had a chance. I have a grip on my expensive Nikons but not to hold a battery to hold a Tracker .(dial on your smart phone gives you its location on a map )
Sounds a great idea. Perhaps you could start a separate post describing such a system and how to source it, set it up, etc?

Kami
10th January 2015, 09:00 PM
I've got one of those Trackers linked above - for Mum's Handbag as well as for the Photo Case when it's out and about on Wedding Shoots. It's not been easy to set up so far - I'll let you know my advice in about a week (if I remember, and if Mum hasn't disappeared with her Handbag !)

Jim Ford
11th January 2015, 10:57 AM
I also bought one. I've had it about a week and haven't really got to grips with it yet. My first impression is that battery life isn't very long, so it's not just a matter of putting it in your bag and forgetting about it until your bag goes missing!

When I've become familiar with it I'll post my experiences.

Jim

drmarkf
11th January 2015, 12:14 PM
I did wonder about one of these for my keys.

However, on New Year's Eve both my wife and I left the house with our keys still sitting on our respective desks, so this wouldn't have saved us :(

We could have confirmed exactly where they were, locked at home with the burglar alarm on...

Naturally, for some reason we'd temporarily taken back our key that we normally leave with our neighbours, and both our daughters were at New Year parties in London. Oh yes, it was a fancy dress party, and I was in green tights as Robin Hood, and Erindoors looked very fetching as Snow White :D

Fortunately, our party was at some friends in a nearby village who didn't have any plans at all on January 1st and they let us stay in their spare room, and one of our daughters was coming back in the early afternoon. Also we didn't spot what we'd both done until the end of the party, so we were able to enjoy ourselves, blissfully unaware.

We have learned from this: we've now hidden a spare back door key very carefully in the garden.

Sometimes low-tech solutions are the best.

Pistnbroke
14th January 2015, 08:55 AM
Jim I change my battery every week and its not gone down but there are different modes ..like it sleeps until it gets a call ,then finds out where it is and texts you back about 20 sec later...

Kami
23rd January 2015, 01:18 PM
I've just been on the phone to the Tracker people Pistnbroke mentions above - he didn't listen to a word I was asking. Basically, I'm getting an error message on a 2G card saying (in chinese) "location unknown". Two weeks I've been trying to figure out how it works.

Anyway, I've to send it back, I'll get a refund, and then I've to order another one. No chance. I'll go for a different company that can provide a bit of support over the phone (and quite possibly one which comes with a 2G card for a bit more money) ...

Pistnbroke
23rd January 2015, 01:47 PM
I threw the card away that came with it and used a virgin card for £10.
The instructions are complex because the device has a variety of functions but it only took me about 10 min to sort it ..working great ...as my friend in coventry who dialed it for a test said you are on the north side of the aisle in st margrets in Hudderfield...good enough for me

Kami
23rd January 2015, 02:00 PM
I'm using a Virgin card, too. It didn't come with any SIM card.

I think the unit I've got may be non-functional; but, nevertheless, I'm updating this thread because (a) telephone support is non-existent (as well as (b) the unit may not be working).

Jim Ford
23rd January 2015, 03:28 PM
I'm using a giffgaff card and as I use giffgaff on my mobile 'phone, it doesn't use any credit however much you text it and receive texts from it.

Because the instruction leaflet is printed so small, I photographed and OCRd the part describing its operation and have posted it here for downloading:

https://copy.com/wGZ7NCv9udrJyOXZ

I'm finding the battery only lasts 5 days, so as I stated earlier I consider it of limited usefulness and regret buying it.

Mine just gives a map reference and not the sort of details such as "the north side of the aisle in st margrets in Hudderfield"!

Jim

StephenL
23rd January 2015, 03:43 PM
Not being pedantic, but as someone who lived in that fine town I can say there is no St. Margaret's in Huddersfield, so methinks Pistnbroke is using poetic licence here.

OM USer
23rd January 2015, 03:43 PM
If its working inside a church then is it using the 'phone signal for triangulation? I suspect that the GPS signal is useless if its inside or in a bag/pocket.

Ian
27th April 2016, 02:31 PM
Incidentally, just as an update, the lens was never recovered and the client did a runner :( Research suggests someone of the same name has been in court over photography/money related complaints in a similar time period.

Ian

Naughty Nigel
27th April 2016, 02:59 PM
Incidentally, just as an update, the lens was never recovered and the client did a runner :( Research suggests someone of the same name has been in court over photography/money related complaints in a similar time period.

Ian

Sorry to hear it Ian. Some people seem to make a career out of this sort of criminal activity, and get away with it.

rsh1960
27th April 2016, 04:11 PM
There's always someone who spoils it for everyone else, by doing something like this.

Imageryone
27th April 2016, 06:06 PM
Incidentally, just as an update, the lens was never recovered and the client did a runner :( Research suggests someone of the same name has been in court over photography/money related complaints in a similar time period.

Ian

Will you now get the cost refunded by the insurers, Ian, as this now appears to be theft from your good self?